Question about Xerox DOCUMATE 510 Flatbed Scanner
Unable to scan. error message "DM510: 0xC0000005" appears.
Unable to do multiple scanner using the feeder tray.
There are three lights at the side of the scanner. Two remain a stable "yellow". The "check" light flashes orange.
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Posted on Jan 02, 2017
SOURCE: error code 2019
Step 1 - Verify the scanner's power and connection
The scanner may be listed as any of the following:
Posted on Jan 08, 2008
Make sure that your scanner cable is not tightened too much. I had this challenge and found that by simply loosening the cable connection, this error message dissappeared.
Posted on Aug 21, 2008
SOURCE: Scanner excludes front page
This is not the only solution, but this might help.
Put a blank page in as the first page and see if all of your documents scan completely.
You may need to clean the ADF. Try the following:
Cleaning the Automatic Document Feeder
You may need to clean the ADF feed mechanism if your
documents do not feed easily into the ADF, or several feed in at the
To clean the ADF:
1. Dampen a soft cloth with some isopropyl rubbing alcohol
2. Press the ADF cover release on the top left of the scanner body
to open the Automatic Document Feeder cover.
3. Wipe the feed roller from side to side. Rotate the roller to clean
its entire surface.
4. Wipe the pad from top to bottom. Be careful not to snag the
cloth on the springs on either side of the pad.
5. Close the cover when you’re finished.
NOTE: Please be careful when cleaning the roller. The roller is
designed to rotate in one direction only. As you’re cleaning the
roller, make sure it rotates easily, and continue rotating it in that
direction while wiping it clean. Do NOT force the roller to rotate
in the opposite direction. Forcing the roller to rotate will damage
it, and may cause the scanner to feed pages incorrectly.
Please let me know if this has helped and thank you. Binary Bob
Posted on Dec 10, 2008
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