Blue screen on cricket ph with the display of boot leg
My son has a cricket ph that he is convinced his girlfriend did something to it= all it will do is turn blue and the words boot leg or boot leg jack come on the screen. any idea what is wrong and can it be fixed?
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Do you see an error message on the screen or, does it blue screen with an error message? When you boot up press F6 just as the PC drops out of BIOS mode. Select "Last Known Good Configuration". If that doesn't fix it, look up the error code on the blue screen with Google. Most blue screens are fixable. Some require a complete rebuild of your hard drive.
Unfortunately flashed phones do not have the ability to access cricket apps, and cricket cannot guarentee any of your other features either. Now that cricket has lowered the prices on their phones as well as released some very nice ones you are much better off getting an authentic cricket.
I work at a Premiere Dealer and we do not even attempt to sell our flashed phones that we have in stock because they create so many problems for the customers.. in fact when someone asks to purchase one we do everything we can to convince them otherwise, even though we make more money selling flashed phones.
Blue thin lines before it boots will rule out an operating system or driver fault. So it would appear something in the machine has failed.
Do you have a VGA monitor you can connect to it and see whether it shows the fault? This will show that if the fault also shows on the external monitor, it is likely an electronic fault on the main board, whereas if it works on the external monitor but not on the built-in monitor, my guess would be the cable that goes from the main board up through the hinge of the screen into it, or a connector, or an actual fault with the LCD display.
Windows booting normally once the display drivers were disabled indicates to me that Windows is no longer detecting the faulty display and therefore boots normally - possibly pointing to failed electronics in some way. It could even be corrupt BIOS that controls the video or something along these lines, though that's unlikely.
Good luck, either way it sounds like it's off to a computer repair shop. Is it under warranty?
The problem could be (and likely is) network related. Have your girlfriend call customer care and file a trouble ticket for MMS not going through. The advanced technical troublsehooting team can look to see if the problem is within T-Mobile's network or Cricket's. If you still have issues, ask me directly and I can help more.
go to security, you will need to enter your code, which is normally the last 4 digits of your cell number ph #
go to option 8 "reset phone" THE SCREEN CAN ONLY SHOW 7 OPTIONS,
so go to option 7 and press down and the screen with option 8 appears, and that is where reset phone is at.