Question about SanDisk Sansa e200 MP3 Player

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Freezing When i plug my my e260 into rhapsody it will start reading the memory on it, but when it gets up to the 360th track, the sansa just freezes and rhapsody can't read any more, any suggestions?

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Re: freezing

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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When on click on my sansa e260 in Rhapsody I see

Try the following method to see what is on your Sansa e260

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.

If you want to delete some or all of the files do the following:
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps

Nov 29, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa 260


Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully.

Step 5:
Enjoy using your Sansa E260, just like I do. (I love this player)

sorry for so much writing it pays off read this to

) Unzip the downloaded zip file and extract the file pp5022.mi4

2) On your Rhapsody device, go to "Settings" -> "Mode" then select "Rhapsody"

3) With the data cable, plug the USB connector to the USB port on the PC, verify “Connected” is shown on the e200R display

4)On the PC, Check for device “Sansa e200 (E:)” under My Computer.
NOTE: the actual drive letter might be different

5) Drag and Drop pp5022.mi4 from your PC to the root folder of E: drive.
NOTE: Do NOT drop it to “Sansa e200R Rhapsody” device which is the MicroSD card slot

6) Unplug your Rhapsody device.

7) Your Rhapsody device will restart and perform a firmware upgrade and restart again.

When done, go to main menu “Settings” -> “Info” and verify the current version number.


Nov 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My mp3 says "bad track" alot and freezes for about a day! help

The songs are in the wrong format. this player will not play iTunes, for instance.

Sansa Fuze supports MP3, WMA, secure WMA, Audible (AA), audiobooks and podcasts in
WMA and MP3 file formats.

Nov 02, 2008 | SanDisk Sansa m240 MP3 Player

2 Answers

Player stopped working with rhapsody

Uh, I had a similar problem which was extremely difficult to solve. What you want to do is reformat your entire MP3 player. YOU WILL LOSE ALL THE MUSIC ON YOUR SANSA. But you can simply resynch it.

Aug 23, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

E-260 freezes when computer is trying to read it in Rhapsody program

I read some of the other post and found that I needed to use Windows Media Player. I had the Rhapsody program on my computer as well. Once I downloaded Windows Media Player I was able to access the files and add and delete songs.

My husband is not a big fan of Media Player. Lets hope I haven't done anything that he will have to fix. :)

Good Luck.

Aug 10, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Downloading songs

try to use lime wire. it works for me. of course you have to have windows media player up too. plug it to the computer and drag the downloaded songs to the sync place.

Mar 24, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Freezing, bad track, won't delete tracks

Well To Get It To Power Off You Just Hold Down The Power Button For Like 15 seconds. That Does The Trick. But As For The Unknown Artist Bit...I Dont Have A Clue!

Oct 03, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Message states unable to format

Make sure you dont have Rhapsody, or Windows Media Player open. Go to My Computer>Device Name (e260)>Right Click and select FORMAT. If that doesnt work, change the mode on the device Settings>Mode or USB Mode and repeat. Best of Luck.

Sep 23, 2007 | SanDisk Sansa e260 MP3 Player

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