Question about Kenmore 88752 Top Load Stacked Washer / Dryer

4 Answers

Washer fills up only when dryer is running but doesn't begin cycl

Model 11520, gotten off of the top of the timer unit.

This just began. I was drying a pair of sneakers - with a bunch of towels - in the dryer. I know now this is a no no. The sneakers caught the wing of the dryer and the dryer stopped. I removed the sneakers. The dryer would not start right away but did start several minutes later.
The dryer still gets warm.

However, the next time I tried to do a wash, nothing. It was only by accident that I learned the barrel would fill only if the dryer was running. I tried a cycle with low water while the dryer was running. The barrel filled but the wash cycle would not begin. It wouldn't move in "spin" either.

Posted by on

  • 7 more comments 
  • bobby3d Jul 29, 2009

    First off, I got that Model number wrong. It's not the model number for the machine. Secondly, if it was the agitator, seems like I would hear the motor turning or trying to and there's nothing. Why does the barrel only fill when the dryer is on? Could the short stop of the dryer have done anything to make that happen?



    I took off the timer mechanism (2 screws and a harness). I wish there was a way to test it. It works on load (pulling the know out) but the timer doesn't move or click in any other mode, like on spin, with the lid closed.

  • bobby3d Jul 29, 2009

    Would a broken timer allow water in the barrel once the knob is pulled back?

  • bobby3d Jul 30, 2009

    Washer fills up only when dryer is running but doesn't begin. This just began. I was drying a pair of sneakers - with a bunch of towels - in the dryer. I know now this is a no no. The sneakers caught the wing of the dryer and the dryer stopped. I removed the sneakers. The dryer would not start right away but did start several minutes later. The dryer still gets warm. However, the next time I tried to do a wash, nothing. The separate washer control would not water load or make the barrel move in any position. It was only by accident that I learned the barrel would fill only if the dryer was running. I tried a cycle with low water while the dryer was running. The barrel filled but the wash cycle would not begin. The timer would not move. It wouldn't move in "spin" either.


    Comments:
    Jul 29, 2009 - First off, if it was the agitator, seems like I would hear the motor turning or trying to and there's nothing. Why does the barrel only fill when the dryer is on? Could the short stop of the dryer have done anything to make that happen?

    I took off the timer mechanism (2 screws and a harness). I wish there was a way to test it. It works on load (pulling the know out) but the timer doesn't move or click in any other mode, like on spin, with the lid closed.
    Jul 29, 2009 - Would a broken timer allow water in the barrel once the knob is pulled back?


    Solution #1 posted on Jul 28, 2009

    greg_margo

    Rank: Guru
    Rating: 89.48% , 372 votes
    It sounds like the agitator got loose or stripped. Try to tighten the agitator (it may be held down by a wingnut that can be tightened by hand, if not a pair of pliers). It's important not to overtighten the agitator or it will become bound up and not turn at all. Most washers have some "give" built into them for just the type of mishap you experienced.


    Comments:
    Jul 29, 2009 - If the timer isn't moving at all, or stopping short of the rinse cycle or spin cycle, it's broken and needs replacement. It just seemed less likely given the description of your problem but yes, a timer that stops prior to finishing the wash would most definitely be the cause for your washer to stop midway through the cycle.Jul 29, 2009 - Not sure what model you have so I can't tell if the timer controls both the washer and dryer or if you have independant timers. It's a first for me to hear a washer only working when the dryer is on. If they have independant timers, you may well have a short somewhere.

    Jul 29, 2009 - If the timer has a broken tooth in it, preventing it from running the whole cycle, it's very possible for it to start the wash, let the tub fill with water, and then quit. It's very common with the push/pull knobs that take a beating over time for the spindle to get stripped or a tooth get broken on the inside.

    Why will the water fill only if the dryer is on. If the pull knob loads water by electrically (and not mechanically) talking to the water valve, doesn't that mean that the wholo timer is receiving electricity? Is there a way to test the timer. A parts place said it would probably cost betw $75 and $100 for the part.

  • bobby3d Jul 30, 2009

    Following is the history. Let me add that I've bought a used timer off of ebay yesterday and will try it out. The last expert who answered me suggested that a wire was out or that I hooked it back wrong. That ignores my history so I'm asking for another expert. Following is the history with my first expert:

    This just began. I was drying a pair of sneakers - with a bunch of towels - in the dryer. I know now this is a no no. The sneakers caught the wing of the dryer and the dryer stopped. I removed the sneakers. The dryer would not start right away but did start several minutes later. The dryer still gets warm. However, the next time I tried to do a wash, nothing. It was only by accident that I learned the barrel would fill only if the dryer was running. I tried a cycle with low water while the dryer was running. The barrel filled but the wash cycle would not begin. It wouldn't move in "spin" either.


    greg_margo

    Rank: Guru
    Rating: 89.48% , 372 votes
    It sounds like the agitator got loose or stripped. Try to tighten the agitator (it may be held down by a wingnut that can be tightened by hand, if not a pair of pliers). It's important not to overtighten the agitator or it will become bound up and not turn at all. Most washers have some "give" built into them for just the type of mishap you experienced.


    Comments:
    Jul 29, 2009
    If it was the agitator, seems like I would hear the motor turning or trying to and there's nothing. Why does the barrel only fill when the dryer is on? Could the short stop of the dryer have done anything to make that happen?

    I took off the timer mechanism (2 screws and a harness). I wish there was a way to test it. It works on load (pulling the know out) but the timer doesn't move or click in any other mode, like on spin, with the lid closed.


    Comments:
    Jul 29, 2009 - If the timer isn't moving at all, or stopping short of the rinse cycle or spin cycle, it's broken and needs replacement. It just seemed less likely given the description of your problem but yes, a timer that stops prior to finishing the wash would most definitely be the cause for your washer to stop midway through the cycle.Jul 29, 2009 - Not sure what model you have so I can't tell if the timer controls both the washer and dryer or if you have independant timers. It's a first for me to hear a washer only working when the dryer is on. If they have independant timers, you may well have a short somewhere.


    Jul 29, 2009
    - Would a broken timer allow water in the barrel once the knob is pulled back?


    Jul 29, 2009 - If the timer has a broken tooth in it, preventing it from running the whole cycle, it's very possible for it to start the wash, let the tub fill with water, and then quit. It's very common with the push/pull knobs that take a beating over time for the spindle to get stripped or a tooth get broken on the inside.

    Why will the water fill only if the dryer is on. If the pull knob loads water by electrically (and not mechanically) talking to the water valve, doesn't that mean that the wholo timer is receiving electricity? Is there a way to test the timer. A parts place said it would probably cost betw $75 and $100 for the part.

  • bobby3d Jul 30, 2009

    It wasn't you, Greg. Another expert.

  • bobby3d Jul 30, 2009

    I hate like hell to move that ****** out of the closet that it's in but I'll try.

  • bobby3d Jul 30, 2009

    Thanks

  • bobby3d Jul 30, 2009

    I took off the top of the dryer unit and all the wires seem to be in order. I did disconnect the timer unit and ordered another off of ebay ($25). At that price, I figured it was worth taking the chance. One person suggested taking off the back of the washer. I replaced a belt years ago by removing the front, not the back. In looking down the back of the dryer from above, I don't see wires altho that's where the wiresd to the wall outlet come out of. It seems that the bulk of the wires to the controls are top-front. I do see what looks like a resistor in the connections. Could that be bad?

  • bobby3d Jul 30, 2009

    Is there a proper test for the timer or the harness that connects to it. I do have a Fluke multimeter. Here's a pix of the timer:





    http://cgi.ebay.com/Whirlpool-Kenmore-Wa...

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4 Answers

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  • 3,037 Answers

If you have the schematic, generally when the timer is on a certain cycle, that cycle should be showing a closed circuit. You can always order a new timer from Repair Clinic and return it within 30 days if it ends up not fixing the problem (a awesome return policy for expensive parts like this). Just go to www.repairclinic.com and enter your model number and the part should be pretty close to the top of the list. Let me know how this turns out.



Benjamin

Posted on Jul 31, 2009

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This sounds like a connection got banged loose from the shoes in the dryer pounding around. I think the first place to start here is to take the back off and do a thorough inspection of the connections coming in and going on into the components. I really think you have just knocked a wire loose.

Posted on Jul 30, 2009

  • 1 more comment 
  • Craig Butler
    Craig Butler Jul 30, 2009

    I see a lot of comments on this and I don't see anything about going over the connections and a good visual inspection at all. That is the first thing any good technician will do on every single call. It's where you start! Every time!
    It is more often than not that you will see something a miss during the initial inspection.

  • Craig Butler
    Craig Butler Jul 30, 2009

    The resistor is probably fine if it's not discolored.

  • Craig Butler
    Craig Butler Jul 30, 2009

    You sound determined to fix this yourself. That's commendable. You may want to get a cheap meter at Home Depot, it will really help you with all the suggestions you are getting. You may be able to test components (with our help) and actually determine what's working and what's not??

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  • Master
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It sounds like either a wire is still off or if you replaced them,they are in the wrong location.

Posted on Jul 30, 2009

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  • Master
  • 1,959 Answers

It sounds like the agitator got loose or stripped. Try to tighten the agitator (it may be held down by a wingnut that can be tightened by hand, if not a pair of pliers). It's important not to overtighten the agitator or it will become bound up and not turn at all. Most washers have some "give" built into them for just the type of mishap you experienced.

Posted on Jul 28, 2009

  • 3 more comments 
  • Greg Margossian
    Greg Margossian Jul 29, 2009

    Ifthe timer isn't moving at all, or stopping short of the rinse cycle or spin cycle, it's broken and needs replacement. It just seemed less likely given the description of your problem but yes, a timer that stops prior to finishing the wash would most definitely be the cause for your washer to stop midway through the cycle.

  • Greg Margossian
    Greg Margossian Jul 29, 2009

    Not sure what model you have so I can't tell if the timer controls both the washer and dryer or if you have independant timers. It's a first for me to hear a washer only working when the dryer is on. If they have independant timers, you may well have a short somewhere.

  • Greg Margossian
    Greg Margossian Jul 29, 2009

    If the timer has a broken tooth in it, preventing it from running the whole cycle, it's very possible for it to start the wash, let the tub fill with water, and then quit. It's very common with the push/pull knobs that take a beating over time for the spindle to get stripped or a tooth get broken on the inside.

  • Greg Margossian
    Greg Margossian Jul 30, 2009

    Don't know which expert you were referring to; I never accused you of hooking anything up wrong or had a loose wire. I mentioned that it was possible you had a short since the washer was only operational when the dryer was on.

  • Greg Margossian
    Greg Margossian Jul 30, 2009

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