Question about Dell 924 All-in-One InkJet Printer
I put in two new black-and-white cartridges in my Dell Photo 926 printer, and both times it said "alignment error" and drained most of the ink in the cartridge. Color one works fine. Someone on this site said to clean inside (or something); what does that mean and how do I do it?
Also, can I just put a black-and-white cartridge in the color slot (which works) since I don't really need to do color printing?
Thanks much for your help!
San Diego, CA
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Posted on Jan 02, 2017
Try printing a windows test page from the driver software, START-SETTINGS_PRINTERS-DELL964- properties,,etc. If the test page prints with color then I believe that your driver is set to print in greyscale. If you can't find that option in the driver you might try to re-install the driver from your original cd.
Posted on Aug 28, 2007
Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity
Posted on Jun 17, 2009
Has this printer been sitting for a period of time? Inkjet nozzles will dry up...replace the cartidge, even tho it may be half full, it prolly has dried out
Posted on Jul 24, 2009
1. cancel the alignment .
2. try one cart at a time and only make a copy of a test document ...(press "select" if u get cart missing error ) ...only of the carts is causing the error
3. possible u have defect cart ..or the internal sensor could have gone bad (rare scenario )
4. get a replacement carts...
Posted on Oct 26, 2009
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