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Did you get a recovery disk that the first buyer should have made? If not, you may need to borrow the exact same one from someone and use your key which you should have gotten when you bought it and reload the system. That's only if the seller can't or won't tell you what his is.
hey mary, Since you bought the system from someone you will need to ask the lady for a password or use the Windows disk and format, reinstall Windows, Drivers and Software into the system. The system may have been on a domain when it was maybe at a business. Hopefully, the lady gave you all the disk that are needed to reinstall windows and drivers as well as any software that came on the system. For an IP you will need to set the computer up on the internet. If you need information on reinstalling windows and drivers you can email me at my email address listed below. Thank You, Dell-Jesse L Dell Social Media and Communities email email@example.com
You are asking a whole lot here. From what I understand, you are running Windows XP. The previous owner has not removed his name from the system. You want your name to show up as a user. You want the previous owner's info gone.
Do this: Go to the control panel and to the Users icon. Create a new user (you) as an admin. Now log off of Windows and log back on as you. Go back to the control panel and the users icon. Click on the previous owner's name and choose "delete account." Do not save the data. Just choose delete. This will delete the user and all his data. This should do it for now.
log on through your ID
and click on Start
right click on my computer
click on Manage
one you see computer management pane
expan Local user and groups
now double click on Administrator
then check mark on Account is desabled.
or just you can delete to Admin
and restart your computer.
Remember: before you disabled your Admin user get yourself admin rights.
That white screen is asking for your bios password. You probably set that the last time you did changes in the bios. If you bought the laptop second hand and the previous owner forgot to give you the password, contact him, or if you can not and/or do not remember the password you set, you have to contact dell, and they can give you a password for it, is no problem for a computer you own. You can chat to them here:
They're gonna ask you for the original owner information before they'llhelp you though. If you don't have the original information (ie youbought it second hand or off someone), you'll have to do a transfer ofownership. You need to give them the service tag and the express servicecode, that are on a sticker somewhere on the computer (bottom in case oflaptops). Enter the info in the required previous owner fields. Enterall your contact info and submit. It should transfer in a few minutes. Here's the link: