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HP w2207 LCD monitor, the volume control window stays on

As if the button "volumn/-" is pressed, and the volume indicator decreases all the way to zero.

the window stays in the middle of screen, cannot do anything with it staying there.

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  • 339 Answers

The volume button is stuck or defective. You can try massaging it around or spraying some contact cleaner in there but it's probably not worth the trouble since it's still under warranty and HP will replace it for you. Call 1-800-HP-INVENT and let them know what is going on and they'll take care of it for you.

They'll ship a replacement to you along with a return label to send yours back to them prepaid. You'll probably have it by the end of the week.

The OSD lockout won't help you in the meantime, the volume display won't come up but you'll get an OSD lockout nag instead.

Good luck, if you have any trouble filing a claim, let me know. We're an HP warranty center and can handle it for you as long as you get permission from Fixya first.(assuming you're in the US)

btw, this unit has a 3 year warranty and has been out only about 2.5 years so it's 100% that's it is still covered. Shouldn't be any issues regarding proof of purchase, etc.

Posted on Jul 28, 2009

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Please take it to the service centre. However my friend kindly try these steps. Please go to this link and try few steps.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3696168&prodTypeId=382087&objectID=c01295035

Please vote me if you found this helpful. Thank you:) Take care

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Figure 2-1
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-- RT

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