Found a solution! Turn off the power on your cable box. Click on menu and scroll down to closed caption. Disable the closed caption and you're good to go! I exchanged my television yesterday because I couldn't get it to work and Polaroid reps couldn't help and this one still had the problem. I got fustrated and finally did a search and found this solution on another forum, I can't take all the credit. Good luck, this is a great t.v. for a great price
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