Question about Sony Playstation 3 (PS3) Console

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CD stuck in ps3 horrible noise cant get out HELP!!!

I put a game in my ps3, and when it went in all of a sudden it started making a loud cha cha cha sound and when i pressed eject, i got the sound it makes when nothing is in it. Turned it off, when i turned it back on got the cha cha cha sound immediately, still wont eject PLEASE HELP!!! im freaking out!! has this ever happened to anyone before??!

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  • Anonymous Nov 22, 2007

    pull the disc out with a pair of plyers




  • Anonymous Jan 15, 2008

    dude i feal your pain my roomate put a mini dvd from a camcorder in and its stuck i think playstation will fix it for free but i emailed them to see what there solution is 

  • Anonymous Jan 16, 2008

    I took my ps3 apart and its the cheap spring that are messed up. It screws up the lineup of the whole process. I gave up and got a new one.

  • Lb2008 Feb 24, 2008

    my son stuck a dvd in the playstation 3 without it being on and now its stuck in there wat to do i had it for 2 weeks and i didnt get any warranty 4 it wat to do

  • jot_jot Jun 11, 2008

    cd wont eject on ps3

  • Anonymous Jul 12, 2008

    SONIC GAME IS STUCK INSIDE

  • Anonymous Aug 23, 2008

    cannot put game in system

  • Anonymous Nov 01, 2008

    same problem man pissed off

  • lanehawk Nov 17, 2008

    i put in a dvd and it didnt load and i tryed to get it out by ejecting it and it wont eject it

  • Anonymous Nov 29, 2008

    Replaced defective optical assembly and now the drive makes noise when I try to eject.  I followed directions to the letter, and watched several videos.  What gives?

  • jrdeliveryco Dec 21, 2008

    hi my ps3 was off and my little brother try to put game (cd) and them i realized wath he did and i turn on the ps3 and i try to put the cd and is no taken games and is not ejecting help

  • BlaKala Dec 24, 2008

    i was just about to put a different game into my ps3, so i press the eject button, but when i pushed it nothing came out and it madea loud noise that repeats. please help me@

  • gmcentee752 Jan 30, 2009

    hi my ps3 had a disk in and my son put another one in .but the problem is that we got one of them out but the other one will not eject can any body help ??

  • Anonymous Feb 22, 2009

    keep gettin a chA CHA CHA SOUND WHEN I TURN CONSOLE ON

  • Sindrio Mar 21, 2009

    Hi!

    My ps3 has the same problem. I put a CD in, First it worked fine, then it stopped, and started to make this cracking noies (cha cha cha cha) Can't get the CD out either.


  • Anonymous Mar 22, 2009

    wont take any disk and wont eject most the thime

  • sweetharmone Apr 16, 2009

    My son put a psp game in the ps3 and we cant get it out

  • Anonymous May 22, 2009

    the paper clip worked. woohoo!

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23 Answers

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I had the same symptoms. The reason to my problem was that my 2 year old has pushed *three* disks into the console. I got them out through the following, admittedly pretty weird, approach: I hit the eject button, while gently prodding with another disk into the slot (at a slight upward angle). I could feel the disks inside the console rotating or vibrating as I was *gently* touching them with the fourth disk and hitting eject repeatedly. Somehow, the gentle prodding made one of the disk come out a bit, so I could pull it out easily. (I was pretty surprised when a second disk came out, and then a third.)

Posted on Jun 30, 2008

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  • ccv7 Mar 15, 2011

    My 2yr old did same. Then putting only one back in to have it get stuck again.

  • Dmelara387 Aug 10, 2011

    My 2 year old daughter did the same on my brother's ps3 I did just as you explained and yup 3 cd's came out!! Thank u! You saved my life...

  • carlson90j
    carlson90j Sep 25, 2012

    thank you my 2 year old did the same thing and this totally worked!

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Yes the paper-clip!  Straightend a large paper clip, then with some needle-nose pliers created a tiny L-shaped hooked (about 3/16 or 1/8 of an inch). Inserted the hook side of the clip into the disc slot along the edge. Carefully moved the clip around until I located the hole in the disc, then gently pulled the disc out. Piece of cake, took about 2 minutes! Thanks for the great suggestion!

Posted on Sep 14, 2008

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To the person who said push the button for 20 seconds... Thank you!  My son had packed the thing full of Uno cards and it popped them right out and works fine now!

Posted on Jul 30, 2009

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Same thing just happend to me hold the eject button down for 45 secounds

Posted on Jan 03, 2009

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We had three dvd's in idk how but it started to make a loud noise it freaked us out but i read the best solution and the paper clip method worked!!!!!!!!!!!!!! yey!!! =) =) =) =)

Posted on Jan 29, 2010

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The paper clip trick works took me 2 minutes

Posted on Nov 17, 2008

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None of these solutions worked for me - instead, as a last resort, I turned the PS3 off at the back of the unit, and turned it back on holding the eject button down. It fired back up super loud, and ejected the DVD.

Posted on Oct 28, 2009

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My 2 yr old niece jammed 3 cds in my ps3. i was scared to even touch my ps3. finally i went to take a look and i saw a cd slightly sticking out so i tried to pull it out and success. but then i saw another cd sticking out but this time it was imposible to pull it. partly i was scared to do it because of the sensetivity of the ps3. then i went here and saw that solution about holding the eject button for 20 secs. i did that and the cd slightly showing went insde when i tried to eject the cds it made that shuttering sounds repeatedly i got scared.....i tried pressing it again and again and finally the CDs came out. YES i said CDs, TWO CDS came out at the same time. that is a total of 3 cds in my ps3. woohoo finally it is fixed.

Posted on Aug 13, 2009

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Once you get the PS3 cover off,
1.) remove the ribbon cable and connector
2.) turn the cd player over anbd remove 6 screws (4 in the corners and two on the board)
3.) disconnect 5 cables from board
4.) remove top metal cover and lay the cd player on it's bottom side
5.) remove 4 screws holding the bezel
6.) you should be able to lift the bezel and either grab your CD or like mine, it just poped out.

Posted on Nov 21, 2009

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A friend of mine gave me his PS3 because he said it wouldn't work and his Call of Duty game disk was stuck inside it. Best Buy and Sony said they would not get the disk out for him. I used a black CD, turned on the console, and tried the hard eject (holding down the eject button hard for a long time). When this didn't I repeated the hard eject, and stuck the edge of the CD into the slot and oved it around, trying to catch it on the edge of the disk in there. Shortly after doing this, the Call of Duty game disk came out, shortly followed by the Robots movie disk, and another movie disk. I guess thats the drawback to the slot type drive...you can't tell if theres another one in there already!

Posted on Oct 22, 2008

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The 20 second thing really works!!!!
In fact, I believe it has cured the "Stucky PS3 Syndrome" lol
Just keep holding down the eject button until it pops it out!! Works like a charm!! My PS3 wouldn't have trouble taking the discs, but giving them back? That was a problem. But, I held down the eject button for about 10 to 15 seconds and pop! It came out :)
Now, the disc is popping in and out without any problem. I HIGHLY suggst you give this a try before you start sticking things into the disc slot!! Another tip, moving your PS3 during performance is the usual cause of this "Stucky PS3 Syndrome"!!!!!! Thanks for the 20 second suggestion!!!! I'm no longer worried that it'll happen again!!! :) *Knock on wood*

Posted on Dec 29, 2009

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My son had posted 4 CDs/DVDs in the drive. I used the paper clip to get them all out!

Posted on Feb 06, 2010

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The paperclip trick worked for me, it took about 10 minutes of trying and really scratched up the disk (which of course is a rental).

Posted on Sep 07, 2009

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YAY!! Thanks for all the suggestions!!! My 3 year old jammed a dvd in before the console was on. It made the loud gurggle sound. Anyway, I did the, ":holding down the eject button for 20 sec" along with prodding with another dvd and out came the stuck DVD! Thank you thank you! I would have had one upset husband!

Posted on Aug 03, 2010

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Surgical Hemostats. For any nurses out there just take your hemostats reach in the pull the disk out. my two year old rammed 4 in my ps3. tried everyone elses answer without success but the hemostats worked like a charm.

Posted on Sep 16, 2009

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Hey somehow my sister got a dvd into the ps3 and its a mii square dvd, i didnt know square dvd's existed but i cant get it out been trying for an hour, i tried the paperclip and also holding the eject button any ither ideas...any chance that i may have damaged the cd slot because of shovinga ruler and paperclip inside to try and tak eout the dvd?

Posted on Jan 08, 2010

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You maybe have to use another cd and put the cd in the game andtry to get the stuck cd out.

Posted on Feb 16, 2009

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I had the same problem. i lent my system to my brother he had put a cd in that had the reflective backing was peeling on. i got a pair of the girlfriends eyebrow tweezers bent the ends of them so as they were straight and gently nipped the edge of the disk, it pulled straight out and havent had any problems so far.

Posted on Jan 13, 2009

Got mine out with a straightened paper clip with the end bent into about an 1/8" hook, after i tried all the above methods

Posted on Aug 12, 2008

  • watty1964 Feb 16, 2011

    Thanks for posting this solution. It worked for me to.

  • lialz Mar 20, 2011

    could u make a video to put on you tube of it plz

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Hi
My 5 year old daughter got a dvd stuck in our PS3 I used the advice of pressing eject for 20 seconds and it worked! Thanks as I was about to open it up and get it out before the hubby got home!

Posted on May 26, 2008

Try to press the Eject Button for 20 seconds and i think that will do a force eject

Posted on May 15, 2008

Its fairly easy to take the thing apart........or u could always take it to a gamer or pc shop that may do it for you for a fee. ive fixed a few that had the same kinda problems......too bad you arent in the detroit area, or id help

Posted on Mar 16, 2008

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My PS3 is making a really loud thuding noise when i turned it on and my Call Of Duty Modern Warfare 2 is stuck in there..i tried holding the eject button and it done a fan test without ejecting the disc.the PS3 will NOT turn back on now..does anyone know if sony will replace the disc if its broken? because its their terrible console that has eaten it :(

Posted on Dec 13, 2009

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Posted on Jan 02, 2017

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SOURCE: CD stuck in ps3 horrible noise cant get out HELP!!!

http://www.youtube.com/watch?v=zg36QFaYbtU&watch_response
Here's how to take it apart do that and take the CD out manually

Posted on Jun 01, 2009

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