I have an IR5050 copier that is scanning to network folder but it never shows up. I believe it is running SMB protocol but not sure. I configured through Gui i/f but still not working. Thanks for help. I setup shared folder on server and everybody access.

In regards to scanning from a Canon ImageRunner to a Mac, this used to be done via SMB. But then Apple modernized the SMB protocol in Lion & Mountain Lion & Mavericks, and Canon decided to remain in the dark ages with their old-fashioned SMB protocol support. So therefore, Canon ImageRunners are now incompatible with Lion (OS X 10.7) & Mountain Lion (OS X 10.8) & Mavericks (OS X 10.9) & Yosemite (OS X 10.10) & El Capitan (OS X 10.11) for scanning via SMB.
The solution is that we now have to use the FTP protocol for scanning, when scanning from a Canon ImageRunner to a Mac running Lion (OS X 10.7) or Mountain Lion (OS X 10.8) or Mavericks (OS X 10.9) or Yosemite (OS X 10.10) or El Capitan (OS X 10.11).
To use the FTP protocol, you first need to enable it on your Mac by going into the Terminal and typing this command:
sudo -s launchctl load -w /System/Library/LaunchDaemons/ftp.plist
After enabling FTP via the Terminal, go into the Sharing system preference. Enable File Sharing in the left margin. Add the shared folder where you want the scans to end up. We usually like to create a folder on the Desktop entitled "Canon Scans", so you can just drag this folder into the list of folders. Click on the "Options" button to make sure that AFP is enabled, but you do NOT need to enable SMB.
Now you can go into the Network system preference where you will need to manually assign a static IP address for your machine. The Canon ImageRunner will need this static IP address so that it can find your Mac.
Once you've done all of the above, you can now create a new "one touch entry" on the Canon ImageRunner printer to scan to the shared folder on the Mac.
To do this, click on the physical button on the copier that says "Additional Functions", then press "Address Book Settings".
Then, on the Canon ImageRunner screen, press "One Touch Buttons".
On the next screen, press an existing name to edit it, or press a numbered button to edit a new name. (You can scroll through the pages with the arrows on the right.) You must press the "Register/Edit" button to add or edit that button.
If you're adding a new button, then on the next screen, you'll have to press "File".
Then you'll be taken to the next screen. The information to type in is the following:
Name: Give the button a name
One-touch Button Name: Give the button a short name that will fit on a button.
Protocol: FTP
Host Name: The static IP address that you assigned to the Mac. Do NOT use any special characters or slashes... just enter the IP address.
Folder Path: shared folder name. The trick to this is that you have to give the path from the starting point of the home folder. So if the shared folder is named "Canon Scans" and it sits on the desktop, then type in this file path: "Desktop/Canon Scans" (without the quotes).
User: the full account name of the account which owns the shared folder.
Password: the password for the account which owns the shared folder.
And that's it! You are now all set to scan from your Canon ImageRunner to your Mac!
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Everything depends on how you have it set up through the web interface of the Xerox. If you're using the SMB protocol for network scanning be sure that the folder you are trying to scan to is shared and that the user that you have set the xerox machine to use has LOCAL read and write access to that folder. Occasionally i've seen a firewall issue, but it's rare. All of this assuming that the OS on the PC your scanning to is running XP,Vista, or Server 2003. If you're running Windows 7 or Server 08, forget about it and switch to a FTP protocol and install Filezilla or add IIS through the add windows components and set up an FTP site. With either SMB or FTP, be certain that the username has read/write/delete access to the folder you are trying to write to (domain username will not do with this model). I hope this helps.

why not just use the public scan folder if you search network places for the machine IP there is a folder there called scans which is a public folder so everyone can use it.

Connect to copier/scanner using web browser. Click Administration tab, and logon use the copier's username/password. Click Network Click SMB Session Click SMB Session box In section called "SMB Signing of SMB Server", the default of "If client agrees, digital signature is done for communication" needs to be changed to "Digital signature isn't done for communication for the server" Click Set button at top, then Save button, and the copier will reset.

Your laptop is not configured properly to the network. You forgot to mentioned what type of scanning. ftp, smb, scan to email scan to box. But any way your IT can help you with this problem. If not I will email you the step by step to configure you laptop.

I need more information, like is it scanning using the SMB protocol or FTP. Are you using active directory, etc. Usually, when they just quit, it is due to a Microsoft security patch, or a software firewall having been enabled. If you're sure that it is neither of the above, try browsing to the Xerox via the IP address, go to the properties tab, services, network scanning, file repository set-up, and see if the login name used for network scanning is qualified: (i.e. - domain\username) Often, in a business environment, that will help.

I had this problem when sending to mail account.
This can also be changed for ftp/smb.
So maby this is the answer to you problem.

Solution: Extend the time-out from 90 to 300 seconds

Goto the setting of the machine (http://<ip>) and login with Administrator account.
On the page Network click on Email/SMTP.
Change the Time-Out setting to 300 seconds.

Good Luck!

Greets,
Ivan

> Support & Drivers > WorkCentre Pro 55 Support > Search Results Solution: Set up Network Scanning Using Server Message Block (SMB) Filing With CentreWare Network Scanning Software v 5.5x Make Printable Email this page Prerequisites:

• The printer must be connected to the network.
• The IP Address of the printer is required, and the HTTP option must be enabled on the printer. If you do not know the IP Address, or whether HTTP is enabled, print a Configuration Report. See the Related Items below for additional information. If you do not have this information or the printer is not configured correctly, contact your System Administrator for assistance.
• A user account for the scanner to login to the scan server must be created (account needs full control access rights). The user needs to be a local user on the workstation and not a domain user.
  
  NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.
  
  
• A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
• The Hostname of the workstation must be known.
• CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.

From the workstation or server where CentreWare is installed:

1. Click on [Start], point to [Programs], select [Xerox CentreWare], and then select [Add Network Scanner]. The Add Network Scanner Wizard window will be displayed.
2. Click on the [Enable a new Xerox System Scanner for network scanning and associate it with a scan server] radio button, and then click [Next].
3. Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
4. If Specific IP Address is selected, an IP Address field will be displayed. Enter the IP Address of the printer in the field, click [Next], and then skip to step 7.
5. If Specific TCP/IP Hostname is selected, a Hostname field will be displayed. Enter the printer’s TCP/IP hostname in the field, and then click [Next].
   
   NOTE: Select Specific TCP/IP Hostname if the Printer is using DHCP to resolve the IP Address and has a Hostname assigned.
   
   
6. If the printer has been configured for Scan to File, a window will be displayed with a 'This device has already been configured for network scanning. Continuing will overwrite its current configuration. Do you want to continue?' message. Click on [Yes].
7. The Enter Password window will be displayed. Enter your system password in the field provided, and then click [OK]. The Server Type (Filing Protocol) window will be displayed.
   
   NOTE: The initial system password at machine install is 1111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.
   
   
8. From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
9. Click on the [Browse] button located below the Location (\\Server\ShareName\Path) field. The Choose Location – Windows (SMB) window will be displayed.
10. Browse to the server and then to the Scan folder where the CentreWare scanning folders will be installed, and click [OK]. The Location field will be displayed with the scan server name and the path to the shared scan folder.
11. Click [Next]. The Xerox System Login Name window will be displayed.
12. Enter the scan user name and password (this is the user account the printer will use to login to the server share) in the fields provided, and then click [Next]. The Distribution Server window will be displayed.
13. Do not make any changes. Click [Next].
14. Click on [Manage User Templates]. The Manage User Templates window will be displayed.
15. Click on [Modify Template List] to begin selecting template users for this scan server installation. The Modify Template List window will be displayed.
16. Make a selection from the list of Users and Groups, and then click on [Add] to create a scan folder and template for the selected user or all members of a selected group. If necessary, repeat this step to add additional users or groups.
17. When you have finished, click [OK] twice. The Finish window will be displayed.
18. Click on [Finish] to upload the scan settings to the printer. The Add Network Scanner Wizard window will close when the settings have been uploaded.

Since this is a  network printer, you can scan to folder,FTP site or email. alot will depend on your network enviroment. SMB is the simplest. The folder you are scanning to need permission to write to the folder. If you have email you need to enter your smtp server IP address in the user tools and an senders email address. the manuals with the copier will help or download them.