Wow alot of people have gotten this problem with the lense in this camera.
Well to cure this problem , firstly turn on the camera, ensure the lense is out ,Then GENTLY tapp on the lense in the direction that the lense feels uneven or unequal length to the outer ring (place that looks uneven).This should hopefully get the gears aligned once more.
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If the camera was operating properly before the zoom error then the most common problem to a stuck lens is dirt getting stuck between the two lens barrels. There are a few fixes for this none are guaranteed to solve the problem and should not be attempted if the camera is under any type of warranty. They include removing the batteries for a few minutes, reinstalling the batteries with fresh once with full power, turn the camera on while holding the the zoom button. Another method is to see if you can provide extra power to the focus motor by having the LCD screen turned off. There my be a button that allows you to switch from the viewfinder to the LCD screen switch to the viewfinder and try several times to focus (just point the camera at different distant objects) and attempt to focus the camera. I hope this gives you the results you need because the other suggestions may further damage the camera and are only a (last resort) thing. One is with the camera turned on tap the body on a counter or table edge while trying to zoom the lens obviously in the opposite direction to where it's stuck. The last is to gently push the lens in with the palm of you hand while zooming in. All these are just suggestions and carry no guarantee of working and may further damage the camera. The biggest cause of this problem is dust from a camera bag or some other environmental condition like sand from a beach.
If you try turning on the camera with the lens cap on, you may get zoom error. Ensure that you are removing the lens cap before turning on the camera.
If the autofocus ring is held while taking the picture, or operating the lens this will also cause the Zoom error message coming up.
If that is not the problem, then the lens has troubles extending. This may happen because of dust stuck in lens mechanism, or because of a mechanical fault concerning the lens. Any cause preventing lens from full extention or retraction will trigger zoom error.
that error code indicates the the Lens of teh camera is already defective., In most cases if the lens is stuckout or stuckin camera will not stay On or It will not Turn On at all. For this case you need to call Tech support to send you camera for repair toll free 1 800 235 6325 extension 12
u have 3 problems here zoom,the flash and language ,ok to change the language hit menu .button then first word that shall be setup menu then word on the line number 3 and use right and left arrows to change ,the flash .turn the camera lens wheel on the pyramid sign u see on the front of the cam and then use the push button right side with zigzag sign to switch the flash mode ,push the button then up and down to zoom in and out