This is on the version model NXA8QC116 of nextbook
SOURCE: word demo is on screen and cant remove it ,ive done factory reset ,reboot n no luck
Hi Lisa, this appears to be a shop demo model, not meant for retail sale......there seems to be an influx of these from somewhere! Not sure, but what you have to do is upgrade your firmware for the latest one available this should solve your issue! Post back on how you get on!
reflash with latest files with flashing tool
Contact a local phone/electronics service facility for assistance. Cell phone vendors can recommend some in your area if you cannot find one in the yellow pages or on the internet.
Check http://support.nextbookusa.com/support/index.php?/Knowledgebase/Article/View/84/0/reset-instructions-for-nx785qc8g.
1. Hold down the Volume (+) and the Power button at the same time, until you see No Command on your screen. (The tablet will act like it's going to turn on and go black, continue to hold your buttons until No Command shows up on your screen)
2. Release your buttons when you see the No Command appear on your screen.
3. Tap the Volume (+) once, and a blue menu will appear on your screen.
4. You will use the Volume (-) to navigate and the Power to select. Tap theVolume (-) until you highlight "Wipe Data Factory Reset"
4. Press your Power button to select it.
5. You will see a list of "No's" and one "Yes." Use the Volume (-) to go to the onlyYES on your screen.
6. Press your Power button to select the Yes.
7. This will prompt your tablet to go through the motions of resetting itself. When you see the words ''Wipe Data Complete", tap your Power button once to selectReboot System Now.
8. Your tablet will power off and power back up on its own; this will take a little longer than normal, so give it a couple minutes before it boots.
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