Question about Canon MultiPASS MP370 All-In-One InkJet Printer

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Error ##345 cartridge jammed

Had a paper jam, pulled the paper out now says error ##345 and cartridge jammed. When I press ok there is a loud clunking noise

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Okay this problem is not very common, but it is a problem with the sensors, and other things in the machine. If you wish to attempt to repair the problem yourself the link on what to do is below. I ACCEPT NO RESPONSIBILITY FOR THE ACCURACY OF THE INSTRUCTIONS, AS I DID NOT WRITE THEM!!! ALSO ATTEMPTING TO SERVICE THE MACHINE YOURSELF AUTOMATICALLY VOIDS THE WARRANTY ON THE DEVICE. If you do not wish to attempt it yourself call Canon and they will most likely say to send it to them so they can fix it.

http://www.techimo.com/forum/technical-support/157015-canon-mp390-just-crashed.html#post2219482

Thank You
Ryan Frame
Creative Energy Associates Technical Center

Posted on Jul 28, 2009

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4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

Cartridge jammed


Hi there,
Error : Cartridge Jammed
Cause : The print head holder cannot move. This is normally due to a paper jam.
Action : Clear the paper jam or whatever is obstructing the print head holder. Reload the paper in the machine correctly and press [OK].

Hope this helps.
Have a good day.

Dec 04, 2009 | Canon PIXMA MP170 All-In-One InkJet...

1 Answer

On the screen appears "check printer" and then "##345"


345 says paper jam or printhead problem, press continue, remove any jammed paper, try re- installing the printhead, the error is an internal communication error.

Oct 20, 2009 | Canon MultiPASS MP360 All-In-One InkJet...

2 Answers

Alarm light is flashing, data says check printer, press resume. ##345 comes up also.


##345 is jammed cartridge error.
Look for any obstruction or foreign matter in the area of the purge unit.
If this not help you may have a problem in purge unit.In this unit there is an axis which broke.You need to replace the Purge Unit.

Oct 12, 2009 | Canon MultiPASS MP700 All-In-One InkJet...

1 Answer

Paper cartrige cradle is stuck.


print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

Sep 08, 2009 | HP Photosmart 8150 InkJet Printer

1 Answer

Jamming problem


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Mar 06, 2009 | Canon PIXMA MP460 All-In-One InkJet...

2 Answers

"Clear paper jam" error, but there is no jam!


hi,
CANON PIXMA MP160 All-In-One InkJet Printer
has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
75aba9d.jpg3f22050.jpg

http://www.canon.com/printer/prob676ijt65/solution

prirweto-i-23

Sep 18, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

I got the Canon ImageCLASS MP360. It's not working because the cartridge jammed, ##345 showed on the screen. Once I turn the printer on, then I can hear loud noise like the cartridge stuck inside the gear....


Hello Dear,
"CHECK PRINTER" ##345
Cause: The printer's internal unit has malfunctioned.
Solution:
(1) Remove the jammed paper. (Check the paper edge sensor is OFF.)
(2) Press the [OK] key.
(3) Reinstall the printhead.
(4) Turn the power off and on.

If doing this solves you problem then ok or update me the status after doing this.

Regards,
Manoj Joseph
+91 9352008418

Jun 13, 2008 | Canon Office Equipment & Supplies

1 Answer

Paper Jam error message


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 02, 2008 | Dell 942 All-In-One InkJet Printer

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