Question about Canon MultiPASS MP370 All-In-One InkJet Printer
Had a paper jam, pulled the paper out now says error ##345 and cartridge jammed. When I press ok there is a loud clunking noise
Okay this problem is not very common, but it is a problem with the sensors, and other things in the machine. If you wish to attempt to repair the problem yourself the link on what to do is below. I ACCEPT NO RESPONSIBILITY FOR THE ACCURACY OF THE INSTRUCTIONS, AS I DID NOT WRITE THEM!!! ALSO ATTEMPTING TO SERVICE THE MACHINE YOURSELF AUTOMATICALLY VOIDS THE WARRANTY ON THE DEVICE. If you do not wish to attempt it yourself call Canon and they will most likely say to send it to them so they can fix it.
Creative Energy Associates Technical Center
Posted on Jul 28, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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