Question about HP LaserJet 3050 Printer

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Fax issue with HP Laserjet 3055

My fax based on HP Laserjet 3055 is connected to the wall by a two pin cable. I have the dial tone. But my telephone service is provided by Vonage internet phone. I cannot send or receive fax. Before I had Time Warner internet telephone service and I ahd no problem. Will you please help me?Thank you,lalu george

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  • Leroy Elliott
    Leroy Elliott May 11, 2010

    No it didn't. All fax machines are ANALOG devices.

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Hi. The fax-module in lj 3055 needs a 100% analog dial tone. You might get it working on a internet-phone-line, but HP garantees nothing because there are so many internet-phone-providers, and all of them operates with different specs and line-quality. You might try to lower the baud rate, turn off JBIG compession and error-correction. If the problem still remains, you need to replace your phone-line to a 100% analog line. Not any internet or ISDN/adapter-stuff. You should test your fax on any analog line at a friends house, just to make sure the fax i working anway.

Posted on Jul 29, 2009

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I can't get my HP laserjet 3055 to fax from my Imac OS 10.6.2 It will print with the airport network connection but it won't print with a direct USB cable connection. Is there something about the mac that's not compatible with the 3055? Thanks

Posted on Feb 21, 2010

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3 Answers

I cant send a fax or reseave one


Sir/Madam

Solution one: Check the fax connections Use the following steps to check the physical connections, and then use the HP Fax Test Service.

Step one: Check the physical connections

  1. Disconnect the telephone cord from the HP fax product, and then examine the connector on the end of the cord. Make sure that the cord has only two wires. Figure 1: Two-wire telephone cord

fe080726-3749-4408-9bf4-fb54019e59a9.gif
  1. Four-wire telephone cordGraphic: Four-wire telephone cordIf the cord has four wires, replace it with a two-wire phone cord.
    If you must use a cord with four wires, use the converter that shipped with product. The converter allows a cord with four wires to work with a device that requires a cord with two wires.
  2. Connect one end of the telephone cord to the telephone jack, and then connect the other end of the cord to the port labeled 1-Line on the back of the HP fax product.
    Figure 3: Fax only


def10672-5060-4912-ab57-70e1058c1a3d.gif

  1. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  2. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product.
    Figure 4: Fax and telephon


  3. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  4. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product.
    Figure 4: Fax and telephone

21343049-8db2-404b-a921-e7fa4f985989.gif

1 - Telephone jack 2 - Two-wire telephone cord to 1-Line
3 - Telephone
If other devices need to use the same telephone jack, make sure that they are connected to the 2-Ext port on the back of the HP fax product.
Figure 5: Fax with answering machine and telephone


a97fe5c2-e32c-4ca0-aabd-68855faaf816.gif

  1. 1 - Telephone jack2 - Telephone cord from 2-Ext
    3 - Optional telephone cord to telephone
    4 - Optional telephone
    5 - Answering machine
    6 - Two-wire telephone cord to 1-Line
  2. Pick up the telephone receiver and listen for a dial tone. Make sure that you can dial out using the telephone keypad.
    If there is a dial tone and you can dial out using the telephone, the HP fax product is connected correctly to a working telephone cord and telephone jack. If there is no dial tone, check the configuration again and make sure that it is set up correctly.If You Still Having Hp Printer Problem Then Visit Official HP Printer Website On Below Link URL http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02263145
Or

If You Still need HP Printer Online Help Then Follow Us On:


HP Printer Support

Feb 12, 2014 | HP LaserJet 3030 All-In-One Printer

1 Answer

HP LaserJet 3055 .fax not working


Direct Line:
1.Check telephone line.2.Make sure telephone line is connected in line in port not in extension.3.connect extension telephone phone to the device & check for the dial tone.
Dial the number and observe weather extension phone is ringing?
A. *If extension phone is ringing check display is there any message like "ringing".. wait till fax tone comes,if not check "basic fax settings"... if setting are OK .. Replace formatter
B. *Extension phone is ringing no message displayed on device replace "LIU" card..
If extension telephone is not ringing check telephone line..
No out going faxess:
*Check line is connected though EPABX , if connected Check..prefix setting..
*Check out going..
Best of luck...

Sep 06, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

I am not able to send fax from this printer.


Did you connect an external telephone to your machine? If not, please check the lower left side when the back faces you and there are two telephone jacks. the one is to connect to the telephone line and another to an external telephone unit. after connecting the two lines, you should be able to get a dial tone when you lift the telephone's handset. I dont personally use the numbers in the machine but I use the telephone I connected to the machine when sending fax. Just start dialing using the phone and send the fax/ send button when fax tone is heard. hope this works.

Jan 26, 2011 | HP LaserJet 3015 All-In-One Printer

1 Answer

When I try to send a fax, I hear dialing and beeping and then I get a message that says "No response".


It means there is no answer or connection on the other end. A couple of things could cause this: if your telephone connection runs through your cable company, the fax machine may start dialing before the dial tone actually begins, resulting in a call that's not completed. For this, you may have to dial manually instead of scanning your fax and then letting the machine do the work. Or, the fax machine on the other end is not set up correctly. For that, you'd need to call and verify your recipient does not have issues.

Jan 13, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

No dial tone on handset. can't send or recieve fax.


? Other equipment, which uses the same phone line as the HP All-in-One,
might be causing the test to fail. To find out if other equipment is causing a
problem, disconnect everything from the phone line, and then run the test
again. If the Dial Tone Detection Test passes without the other equipment,
then one or more pieces of the equipment is causing problems; try adding
them back one at a time and rerunning the test each time, until you identify
which piece of equipment is causing the problem.
? Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the HP All-in-One and check for a dial tone. If you do
not hear a dial tone, contact your telephone company and have them check
the line.
? Make sure you have correctly connected the HP All-in-One to the telephone
wall jack. Using the phone cord supplied in the box with the HP All-in-One,
connect one end to your telephone wall jack, then connect the other end to
the port labeled 1-LINE on the back of the HP All-in-One.

If the supplied phone cord is not long enough, you can extend it. For
information, see The phone cord that came with my HP All-in-One is not long
enough.
Check the connection between the telephone wall jack and the HP All-in-One
to make sure the phone cord is secure.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.

If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.
If your telephone system is not using a standard dial tone, such as some
PBX systems, this might cause the test to fail. This will not cause a problem
sending or receiving faxes. Try sending or receiving a test fax.
Check to make sure the country/region setting is set appropriately for your
country/region. If the country/region setting is not set or is set incorrectly, the
test might fail and you might have problems sending and receiving faxes.
Make sure you connect the HP All-in-One to an analog phone line or you will
not be able to send or receive faxes. To check if your phone line is digital,
connect a regular analog phone to the line and listen for a dial tone. If you do
not hear a normal sounding dial tone, it might be a phone line set up for
digital phones. Connect the HP All-in-One to an analog phone line and try
sending or receiving a fax.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
After you resolve any problems found, run the fax test again to make sure it
passes and the HP All-in-One is ready for faxing. If the Dial Tone Detection test
continues to fail, contact your telephone company and have them check the
phone line.

Dec 03, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

When sending fax, I get no dial tone, and the fax get cancelled. Thanks for your help.


Unplug the fax cable from the printer and plug the cable into a telephone. Do you get a dial tone?
If no, call the phone company after you try a different cable.
If yes, plug the wire back into the fax and call that number from a cell phone. If it rings and you get a msg on the printer console saying "incoming fax" , hang up and fax again. Did it ever work?

Aug 21, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

HP laserjet 3055 Have dial tone. With phone can call out and receive calls. When sending fax keep getting Result: No answer


Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!

Mar 13, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP OfficeJet 4215 can not send fax


Check for dial tone at the fax machine

Plug in a telephone on the cable from the wall.
Do you get a dial tone?
Yes,
Something is wrong with the fax machine.
No,
Call the phone company or a telephone repairman.

May 27, 2009 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Printer can't send or receive faxes


Same problem here - I got it work:

- Error Correction: off
- V34: off

(both Menu -> Fax-Setup - All Faxes)

- detect-dial-tone: off

(Menu -> Fax Setup - Fax Send setup - detect dial tone)

:-) Stefan

Aug 30, 2008 | HP LaserJet 3055 All-In-One Printer

4 Answers

Sending fax error message "low memory"


Try reading these:

General fax problems
Issue Cause Solution The document stops feeding in the middle of faxing. The maximum length of a page that can be loaded is 381 mm (15 inches). Faxing of a longer page stops at 381 mm (15 inches). If no jam exists and less than one minute has elapsed, wait a moment before press Cancel . If a jam exists, remove the media. If the item is too small, it can jam inside the automatic document feeder (ADF).

(HP LaserJet 3015 all-in-one) The minimum paper size for the ADF is 74 x 105 mm (2.9 x 4 inches).

(HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one) The minimum page size for the ADF is 127 x 127 mm (5 x 5 inches). If a jam exists, remove the media. The fax activity logs or fax call reports are printing at inappropriate times. The fax activity log or fax call reports settings are not correct. Print a configuration report and check when the reports print. Set the appropriate log or report printing times through the control panel or the HP Toolbox. The volume for sounds that the device emits is too loud or too soft. The volume setting needs to be adjusted. Set the appropriate sound volume settings through the control panel. Fax send troubleshooting Use the information in the following table to solve problems that might occur when sending faxes: Issue Cause Solution Faxes stop during sending. The fax machine to which the fax is being sent might be malfunctioning. Try sending to another fax machine. The telephone might not be working. Do one of the following:
  • Turn up the volume on the device, and then press Fax/Send on the control panel. If a dial tone is heard, the telephone line is working.
  • Disconnect the device from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to make sure that the telephone line is working.
A communication error might be interrupting the fax job. Change the redial-on-communication-error setting to On.

See the electronic User Guide on the CD-ROM that shipped with the product. The device is receiving faxes but is not sending them. If the device is on a PBX system, the PBX system might be generating a dial tone that the device cannot detect. Disable the detect-dial-tone setting.

See the electronic User Guide on the CD-ROM that shipped with the product. A poor telephone connection might exist. Try again later. The fax machine to which the unit is sending to might be malfunctioning. Try sending to another fax machine. The telephone line might not be working. Do one of the following:
  • Turn up the volume on the device, and then press Fax/Send on the control panel. If a dial tone is heard, the telephone line is working.
  • Disconnect the device from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to make sure that the telephone line is working.
Outgoing fax calls continue to be dialed. The device automatically redials a fax number if the redial options are set to On. Press Cancel to stop the redials while the device is dialing.

To cancel a pending fax job, see "Canceling a fax job" in the electronic Users' Guide on the product CD-ROM.

See "Changing the redial settings" in the electronic Users' Guide on the product CD-ROM. Faxes that are sent are not arriving at the receiving fax machine. The receiving fax machine might be off or might have an error condition, such as being out of paper. Call the recipient to make sure that the fax machine is on and ready to receive faxes. The originals might be incorrectly loaded. Make sure that the original documents are correctly loaded into the automatic document feeder (ADF) input tray or flatbed scanner (not available with the HP LaserJet 3015 all-in-one). A fax might be in memory because it is waiting to redial a busy number, other jobs that are ahead of it are waiting to be sent, or the fax is set up for a delayed send. If a fax job is in memory for any of these reasons, an entry for the job appears in the fax log. Print a fax activity log and check the Status column for jobs that show a Pending designation. All of the numbers of a long fax number cannot be dialed. The maximum number of digits of characters that can be entered into a fax number is 50. Try manually dialing the fax number. Faxes that are sent include a block of gray shading at the end of each page. The original may be on the flatbed scanner (HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one only), with the glass-fax size set incorrectly. Make sure the setting is correct. See "Changing the default glass-size setting" in the electronic Users' Guide on the product CD-ROM. Faxes that are sent have data missing from the end of each page. The original may be on the flatbed scanner (HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one only), with the glass-fax size set incorrectly. Make sure the setting is correct. See "Changing the default glass-size setting" in the electronic Users' Guide on the product CD-ROM.

Jul 16, 2008 | HP LaserJet 3030 All-In-One Printer

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