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HI, I have a Kenmore Elite 4586/87 washer. I am getting the error code Fdl. I have replaced the door lock mechanism, but am still getting the error code. Some times the washer works sometimes it doesn't. Any ideas?

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  • tim389 Jul 27, 2009

    I have checked the connections to the ccu.
    How hard is it to replace the door lock switch, if that is possibly the problem?

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F DL
A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

Possible Causes / Procedure
■ Door lock mechanism is broken or removed from door.
■ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).


If there is not another error (F11) the door lock is the problem. An F11 in combination with the FDL error means the controller is bad.

Many times an uneven load or multiple unbalanced loads will cause enough vibration for the door lock plug to be unseated enough not to make contact.

First remove the top of the machine. This is done by pushing it back slightly, about 1/2 inch, so that the tabs come unhooked, and then lift it off. Near the back of the machine on the right hand side is where all of the wiring hooks into the computer portion that controls the door lock (and other things) is located. The pink wires control the door lock. They are inserted and removed in a manner similar to a phone jack.

Here's the solution: Make sure the wires are all inserted tightly; with all of the jarring during the cycles, they sometimes loosen. take the connection out, look at it and put it back in. While you're in there - check the connections on the other end of the wires.

Now cross your fingers and re-try.

Many repairmen will tell you to replace the board - however this is a simple check to do before spending $230 on the board plus labor.

Thanks for using FixYa!!

Please accept this answer to remove it from the work queue.

:D

Posted on Jul 28, 2009

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The "F/dL" will display when the door fails to lock. A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error. Potential causes:

  • Door lock mechanism is broken (which you have replaced)
  • Loose wire connection between the door lock mechanism and the Central Control Unit (CCU). This is most likely your problem.
  • Door lock/switch has failed.
I recommend calling a service technician to diagnose and repair your washer. The likely failure is the door lock assembly.

Good luck.

Posted on Jul 27, 2009

  • Joy Shannon
    Joy Shannon Jul 28, 2009

    I'm sorry but I can't answer that question. If you have checked all the connections and replaced the door plus ruled out the other problems that it could be (see my solution post) then I don't know what else to tell you except to have a professional look into it. It looks like you have done all you can. I hope you can find the help with this that you need. I know having a appliance only half working is a real drag. Good luck.

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If the door fails to lock after six (6) attempts "Fdl" will display. The "Fdl" error code indicates the door failed to lock or the control does not detect the door being locked. The likely failure is the door lock mechanism. There is always a chance there could be a loose wire connection between the door lock mechanism and the Central Control Unit (CCU) causing the error too.

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Hi


Thanks for using FixYa. Error fdl means a Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

It has occurred due to
1. Door lock mechanism is broken or removed from door.
2. Door switch/lock unit failure. To unlock it follow the steps—
a. Unplug washer or disconnect power.
b. Check door switch/lock unit.
c. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).

Please revert for further assistance.

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Possible Causes / Procedure

• Door lock mechanism is broken or removed from door.
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1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).

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