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My ps3 keeps saying that there is a DNS error. we have the ip adress correct, but we cant get the DNS numbers right. anyone know any set of numbers that will work, or any way to help me?

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  • 72 Answers

I take it you have a wireless router. On the back of the router it will have a Wireless Key, enter this and the rest should be automatcially done by the console.

Posted on Jul 28, 2009

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1 Answer

IP Adress Can't be Read By PS3


Well, I'm not completely sure how to help exactly. This problem sometimes prompts as "DNS" error followed by an error code. If it displays a DNS error, then your problem is that the PS3 cannot find the modem (and router if you have it connected that way).
DNS errors on the PS3 simply means that it cannot find (see) the modem/router.
One way of correcting this would be to reset your modem (and router if you have it connected that way)by unplugging it (from wall and power port). Keep it unplugged for 1 minute or so. Power down your PS3 at the same time.
Plug in your modem (and router if you have it connected that way) and allow for it to reset.
Now power on your PS3 and go to the network settings and establish a new wired connection. Follow the prompts and test the connection afterwards.
Mind you, this is a general means to solving the problem. Try this first to see if you are successful.
I do hope that this helps you.

Dec 30, 2008 | Sony Playstation 3 (PS3) Console

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put this # at DNS entry 4.2.2.2 and 4.2.2.1

Dec 26, 2008 | Sony Playstation 3 (PS3) Console

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Hello,

Check to make sure that your router has gotten an IP Address from your ISP. Because you PS3 is telling you that it has an IP from your router. This means that the Router to PS3 connection has layer 3 connectivity, but what about from your router to your ISP? check that in the router by logging into the router's web page and going to the status page it should have your information from your ISP if it does not make sure that the main page is set to the proper settings either get IP automatically (Cable Modem) or Get PPPOE (DSL) connection (Make sure that your password information is correct to).

Now after checking these items make sure that you set the router up as the DNS for your network buy setting this on the status page then in your PS3 (set the DNS setting to point to your router, and set your router up as a caching DNS server).
Then power cycle the router after saving everything, and power cycle your PS3 after setting everything. This should clear up your problem.

Thank you,

Shuttle83

Oct 24, 2008 | Linksys Wireless-G Broadband Router

1 Answer

Cant get internet on ps3


make sure that the ip address that you are getting is a valid one and you are connected to the correct wireless network. for example, if your router's ip address id 192.168.1.1, your computer should have an ip address of 192.168.1.x. if you are getting a valid ip address and you're still getting the dns error, the thing that you can do is set a static ip address and dns to your ps3.
if you don't know the dns to use, go to the command prompt and type ipconfig/all and it'll give you a list that'll contain the dns servers. copy the dns and enter it on the ip settings of your ps3 together with the default gateway (ip address of the router), subnet mask (it's usually 255.255.255.0) and your ip address (make sure that the ip address that you'll set on the ps3 is not being used by any of your computers)

hope this'll help you and just ask me if your still having any problem

ciao!

Jul 05, 2008 | Blitzz Technology BWA711 (B3WL000900)...

1 Answer

I cant get wireless internet!


it might be that your security settings are wrong make sure that you chose the right encryption settings for example wpa or wpa2 if you have a dns issue make sure you can use your wireless with other devices. if cant then reset your access point

Jun 17, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Dns error 80710102


when it is a DNS error, this means that it is an internet problem on your internet service provider's end.

Apr 13, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

Signing in


Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can connect all your devices by ethernet cable to the internet then it's set.
If you are using a wireless connection and if it asks for the WEP or WPA key, make sure that you are entering the correct encryption key. You may want to call your router manufacturer to know the correct key for the wireless connection. FYI, it will say that the wireless network is connected but it will still fail the IP Address.

If you have a wired connection and the IP Address or DNS failed, I suggest you to call your Internet Service Provider to check for the Internet connection and obtain these (static IP address, subnet mask, default gateway, primary DNS server and secondary DNS server). If your Internet is okay, enter the IP settings manually on the console (System > Network Settings > Edit Settings > IP settings).

That should work.

Feb 22, 2008 | Microsoft Xbox 360 Console

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Dns error 80710102


Hey peterk18,

First of all, how is your network configured? Are you behind a router? What's it's IP adress, does it act as a DHCP server?

If so try to set up a new network connection and put everything to automatic.. When the routers acts as a DHCP server it will give the PlayStation 3 an IP adress. DNS however is something else. DNS is a system that allows you to browse by a website or hosts name. For example: it allows you to type www.google.com in your browser instead of it's IP.

DNS is essential for Internet. Your router should be your DNS server and your router itself also needs to know a DNS server, this would be the server from your ISP. All these settings are automatically configured via DHCP.

Greetings,

DarkNeogen

Jan 12, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

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Have you tried to find the settings automatically? Your router may be stopping the ps3 from access it to retrieve the information

Dec 07, 2007 | Sony Playstation 3 (PS3) Console

7 Answers

Internet connection failed but IP address obtained.


Hi, i had the same problem but it was fixed by simply re directing my ISP's DNS settings away from Sony's. manually change your DNS settings to the ones below and it should work fine !
  • 208.67.222.222
  • 208.67.220.220
  • Nov 23, 2007 | Sony Playstation 3 (PS3) Console

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