Question about Jenn-Air JCB2388G Side by Side Refrigerator
You could fix it yourself. You have a defrost component failure. Most likely the defrost thermostat or bad heater element. you should see these in the freezer compartment and can run some tests to find the problem. First you need to bypass the defrost thermostat and then manually turn the defrost timer clockwise with a screwdriver until you hear a loud click(the timer is located in the frig compartment next to the control thermostat)You will be in defrost mode. If heaters come on then defrost therm is bad. If heaters do not come on then the heater is bad. you can do it! , I can help
Posted on Jul 28, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
the back wall or floor of the freezer section for frost. Check the freezer (
evaporator) fan to see if it is running. Check the condenser coils under the
unit for blockage from dust. Check the condenser fan (under the unit) to see if
it is running.
If you have frost in the freezer there is a problem with the defrost system and the freezer will start to warm eventually as well as the fresh food section. If that is the problem you can check the defrost terminator, defrost heater/s, and the defrost timer or adaptive defrost control If used on your unit or the main control board if so equipped. These things usually require dismantling the freezer and other areas of the refrigerator to be checked.
can be many factors for the no cooling factor: the condenser coils could be
blocked with dust, the condenser fan could be bad or stuck, the freezer fan
could be stuck or bed, the freezer coils could be blocked with frost because
the self-defrost system is not working or the compressor is not running because
of a bad relay etc.
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