Question about Jenn-Air JCB2388G Side by Side Refrigerator

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I have a Jenn-Air Model # JCB2388GRW. The freezer side frosts over on the coil and so the fridge side is warm - I can fix it by taking off some panels in the back of the freezer and defrosting with a hair dryer but it's happening every few days now - worth calling a repair person?

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You could fix it yourself. You have a defrost component failure. Most likely the defrost thermostat or bad heater element. you should see these in the freezer compartment and can run some tests to find the problem. First you need to bypass the defrost thermostat and then manually turn the defrost timer clockwise with a screwdriver until you hear a loud click(the timer is located in the frig compartment next to the control thermostat)You will be in defrost mode. If heaters come on then defrost therm is bad. If heaters do not come on then the heater is bad. you can do it! , I can help

Posted on Jul 28, 2009

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Fridge warm. Freezer frosting over. I've


Hi


Check the back wall or floor of the freezer section for frost. Check the freezer ( evaporator) fan to see if it is running. Check the condenser coils under the unit for blockage from dust. Check the condenser fan (under the unit) to see if it is running.
If you have frost in the freezer there is a problem with the defrost system and the freezer will start to warm eventually as well as the fresh food section. If that is the problem you can check the defrost terminator, defrost heater/s, and the defrost timer or adaptive defrost control If used on your unit or the main control board if so equipped. These things usually require dismantling the freezer and other areas of the refrigerator to be checked.

There can be many factors for the no cooling factor: the condenser coils could be blocked with dust, the condenser fan could be bad or stuck, the freezer fan could be stuck or bed, the freezer coils could be blocked with frost because the self-defrost system is not working or the compressor is not running because of a bad relay etc.


Please check this link to get a detailed idea about your issue:-


http://www.appliance-repair-it.com/refrigerator-not-cooling.html


Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com


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1 Answer

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Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

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1 Answer

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5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

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1 Answer

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the fridge should not be above 40 degrees and the freezer not above 30. check back wall of freezer for frost. if so, coils are iced up and need to be defrosted. either take off back wall of freezer and melt ice with warm water or hair dryer, or unplug unit and let it set with doors open for a day. then clean up the water.

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1 Answer

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Check to see if there is frost on the rear wall o f the freezer wall. If so, the units cooling coils (behind the frost) may be covered with ice. Defrosting is necessary. The refrigerator may not be defrosting at regular intervals a required. Standing open for a couple of days should defrost it but it will still be necessary to find out why it frosted over. There is a defrost control that automatically melts ice from the cooling coils on a regular basis. Maybe this control is not functioning.

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1 Answer

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HI thanks for your question, i think what your problem is . the compressor is over heating and cutted out. clean all the coils at the back of the fridge. if theres a fan motor at the back make sure its going check that thanks

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1 Answer

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hi thanks for your question. i would clean the coils at the back of the fridge. it could be just dusty try that

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