Cam keeps shutting off, no picture turns off immed.
Think it was dropped or got sand or dirt in it. First the pictures wouldn't show up when you tried to look at them. them later on it would work. then it was working fine at the beach, i set it face down (stupid) on a log and i think i got sand in the lens part that pops out when you turn the camera on because i tried turning it on again, the lens would come out but no picture and then immed. the camera would shut off. now when i turn it on, the lens comes out, the pictures shows up then it blacks out with the lens still out. seems like the camera is dead now, esp. since i tried to charge the battery but it wouldn't work. i have a year long warranty, any suggestions??? much appreciated!!
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Most cameras with retractable lenses are very sensitive to grit (sand, dirt, salt etc.) in the lens mechanics and will shut themselves off if everything is not perfect. It's possible some salty water remained in the works and left a salty residue when it dried out.
Unfortunately, most repair shops will charge you almost what the camera is worth to properly clean it and it is not a job for the do-it-yourselfer.
Just to be sure it is NOT a software issue, remove the battery then
replace it back after about 5 minutes and then try turning it ON again.
The error you are getting is a "zoom error". A problem connected with your camcorder's optical zoom not working, it is either it has broken parts or something is caught in the zoom mechanism.
If something serious happened to it, like if it was dropped accidentally or a force was applied to it, then it is probably broken parts inside and needs servicing. Otherwise, it could be just dirt or sand stuck inside the mechanism.
To try and resolve the problem with dirt/sand you can:
Hold the camcorder with the lens facing the ground, then tap the side of your camcorder repeatedly.
Use a canned air and spray it into the lens area of your camcorder.
I have a similar web cam and its working fine ...its not that great in quality ..but I have no problems...try to reset settings on default or ...see if it isnt the optical setting from the cam ...if not ...it might be the operating system ..Im not sure they work on vista ..anyway ...let me know if you want to contact me on yahoo to send you a copy of my driver and try a re-installation remember ..I use it on xp sp3
How much memory do you have installed in your
computer? It may need to be, increased, as this is likely to be the cause
of your computer freezing, rebooting, or shutting down.
Hope this is of some help. Bud
Hey Mimi_M, I know you said you didn't damage the camera and it hasn't gotten wet or been exposed to sand or dirt, but the most common cause of these symptoms are that something is obstructing the movement of the lens such as sand or the lens mechanism is damaged. I would try blowing compressed air into the side of the lens in the hopes to dislodge anything that might be stuck in the lens. If this doesn't work I would have the camera looked at by an authorized repair technician such as bringing it to a Geek Squad® precinct in a Best Buy™ store and they can send it out to be seen by a technician. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
Borrow a friends camera or buy another. The motorized lens assembly is contaminated, and your only recourse is to replace the entire assembly. It has very close tolerances and even replacing it is no guarantee that all the sand particles could be cleaned out of the camera body. Sorry. No easy fix this time. Regards Paul
i just got a new camera the dimagne x50 and i brang it out today and it was working fine it didnt drop or anything i took a picture then turned it off then i turned it on agian and when it was on the camera format the light kept on blinking yellow for the longest time and wouldnt let me take a picture so i tried the video format and it worked so im just wondering why the video format is working and not the camera ? has this happened to you? is there any way of fixing it?