Question about Creative Labs ZEN V Plus MP3 Player

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Zen wont show up

I plug in my zen and my computer says that a new hardware is found but when i got to find it.. it is not there

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  • 14 Answers

What do you mean that it is not there?
Do you mean the autoplay screen thing that pops up when putting in a mp3?
If it doesnt pop up then click on the start button and then go to computer and look for a zen usb name

Posted on Jul 27, 2009

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Posted on Jan 02, 2017

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1 Answer

New hardware might not work properly


Right guys, found the sollution:

Right click on My Computer, Choose Properties from the drop down list, then click on Device Manager.

Down the list, there will be Universal Serial Bus (USB) controlers. If this selection isnt expanded already, click on the + icon next to it.

In the list that pops down, there will be an entry called IPod and it will have a yellow question mark on it. Right click on this, choose properties and then click on update drivers. Follow the install wizard and then voila! It will be installed.

Have fun guys!

Jan 06, 2009 | Creative Labs Zen Micro MP3 Player

2 Answers

My zen doesnt want to connect


I think I found my answer. With my player connected I went to Control Panel- System- Hardware- Device Manager and under Portable Devices removed my Zen Player. I then went back to Control Panel- Add Hardware- and let the Add Hardware Wizard add my player back.
My Zen Micro Photo now connects to computer and I can charge the battery with no problem.

Nov 04, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Creative zen vision m is not detected.



You Could Try This.. 

I'm Using Windows XP (SP2) 

I Had This Problem with my Zen & found that if I Uninstalled the USB in Device Manager (Portable Devices) and rebooted the computer and let Windows redetect and install them.

YOU MUST HAVE YOUR PLAYER PLUGGED INTO THE PC WHEN YOU DO WHAT'S BELOW, AS YOU NEED IT TO APPEAR IN PORTABLE DEVICES

To Get To Device Manager Quickly - Highlight My Computer On Desktop/Right Mouse & Choose Properties/Choose Hardware At Top/Then Select Device Manager/Then Portable Devices/Highlight Your Player & Right Mouse Then Choose Uninstall/Exit Device Manager/Disconnect Your Player/Them Restart Computer..../When The Computers Ready Try Connecting Your Player Again It Should Work?

Jul 26, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Firmware problem for zen vision M


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

Jun 25, 2008 | Creative Labs ZEN Vision:M Digital Media...

5 Answers

Creative zen


Before coneccting player to the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. It worked for mine ! GOOD LUCK

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Help!!!!!!!!!


Before plugging the player to the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. It worked for me ! GOOD LUCK !

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen Sleek Photo shows not connected>


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Clicking, though, normally indicates a hardware issue - call manufacturer to see if you are eligible for replacement.

-Tha Mp3 Doctor

May 26, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen Vision M won't charge


This could be a hardware issue, but try this:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Apr 10, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Common to the other problems listed, BUT with a twist of lime...


For more info:
http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=359,E=0000000000373160844,K=4189,Sxi=13,kb=ww_english_add,VARSET=CategoryID:213,VARSET=mcn:MP3%20Players,VARSET=catfaq:CATFAQ_213,usetemplate=product.tem,VARSET=ws:http://us.creative.com/
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Mar 14, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Recogniton problems


Get the Vista compat software. If you already have:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Mar 10, 2008 | Creative Labs ZEN V Plus MP3 Player

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