Question about Ricoh Aficio 350e Printer

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Wrench icon 350e

I sent the problem with the wrench icon on the Aficio 350e, I sorry I'm having trouble replying to "clarify"... the message it gives is SC981-00. It only prints 1-2 copies then a blank sheet or two before displaying this. We've only used it for [simple] copies only over the last 2-3 years we've had it. any ideas are greatly GREATLY appreciated

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You will need a technician to come out to troubleshoot that error the 990 and avove error codes are typically firmware/software related and need to be addressed by a cometent qualified technician

Posted on Sep 16, 2009

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The HDD control board does not generate any response when the IPU sends a
read/write signal to the MSU.
• Software defective
• Poor connection between BICU and MSU
• HDD defective.
Try reset the software; press the keys numeral and point simultaneously by but of 10 seconds, the machine is extinguished and returned to ignite. If it does not react to this it can be damaged the hard disk changes it.

Posted on Aug 29, 2009

  • Delfor Tomás Acosta Sep 02, 2009

    The HDD Hard Disk control board does not generate any response when the IPU sends a read/write signal to the MSU.
    • Software defective
    • Poor connection between BICU and MSU
    • HDD defective
    Also
    it can have a problem in the power supply inspects the voltages that arrive at
    the hard disk 5V and 12V.


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SOURCE: wrench icon 350e wont go away?

Defective Hard drive - needs replacement

Posted on Jul 28, 2009

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