Why does my telephone have no dialling tone.The face shows check tel line.please assist steps to check

These errors are usually related to interference, static, or noise on your phone line. Here are some steps to troubleshoot and resolve the issue:

Check for a dial tone:
1. Press the Hook button on your Brother Intellifax 2820 and listen for a dial tone.
If there is no dial tone, press Hook again and proceed to step 2.
If there is a dial tone, press Hook again and move to step 4.

2. Verify telephone cord/line connection:
Ensure that your telephone cord/line is correctly connected to the port labeled LINE on your machine (located on the lower left side).
If the cord is already in the LINE port, proceed to step 3.
If it's connected to EXT, remove it from there and connect it to the LINE port.
Press Hook and check for a dial tone.
If still no dial tone, proceed to step 3.
If there's a dial tone now, move to step 4.

3. Test with a known working telephone:
Disconnect the telephone cord/line from the LINE port on your machine.
Connect it to a known working telephone and test for a dial tone.
If there's no dial tone, the issue is related to the telephone line or wall jack. Contact your telephone service provider.
If there's a dial tone, reconnect the cord/line to the LINE port on your machine.
Press Hook and check for a dial tone.
If still no dial tone, consider warranty and service options.
If there's a dial tone, proceed to step 4.

4. Remove splitters or other devices:
Check if you have any splitters, commshare devices, credit card machines, or power strips connected to your machine or the telephone wall jack.
If yes, remove them for testing purposes.
After removing any devices, continue to step 5.

5. Adjust Compatibility settings:
Press Menu/Set.
Navigate to Miscellaneous > Compatibility.
Choose Basic (for VoIP).
Press Menu/Set and then Stop/Exit.

6. Send a fax:
Insert the document face down in the Automatic Document Feeder (ADF).
Adjust paper guides to fit the width of your document.
Enter the fax number using the dial pad.
Press Fax Start.

Remember that testing the Brother machine on a different, known-working telephone line can help determine if the issue is related to the machine or the telephone line. If the problem persists, consider contacting Brother Customer Service for further assistance.

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There could have been a short or ground in the telephone line (Tip and Ring). Please check the connection of the Tel line cord in the junction box. If your Tel line consist of 3 wires, disconnect all three wires, lift the handset, connect only 2 wires going to Exch Line or Trunk line (Local Tel Company) until you hear the dial tone. Leave the other wire disconnected.
This helped me isolate the problem, I hope this applies to you.
Best regards.

Hi Pam,
Try these..1...remove your telephone line from base unit and fix it into a working land phone and check whether is it having normal dial tone.If it's having engage tone(beep beep...)remove paralleled phones and re connect to cordless base unit.
2.If line is ok (normal dial tone with full volume) & still display indicates line is busy, your main base unit must be having faulty components inside.Commonly these defects happen in thundering or surges through telephone lines.You have to take full set to a repair shop.
Rana.

Pulse dialing is a holdover from Rotary phones, which when the rotor is turned and let go, counts out the number you entered in clicks on the telephone line. Pulse, or DTMF (Dual-tone multi-frequency), uses two overlaid tones (one for row and one for column) to signify a button press.

DTMF frequencies:
http://en.wikipedia.org/wiki/Telephone_keypad

are you using a modem? do you have a fax machine? switch the fax off. if a modem is present the main phone must be connected to that modem and the additional phones place through out the house (using other phone jacks)

Kindly check your incomming line connected in Line In port of machine . And change your receive mode as TEL/FAX .

Again the same will happen the probelm related to its Line Interface Unit. Change it and check, your problem must be solve.

You can remove your telephone line from the base unit and fix it to stranded telephone unit and hear the dial tone.If it heard then some inductor or else part may be broken inside the base unit due high current surge.If the dial tone didn't heard from the other phone also check for the corroded line cord or modular box fault with the tel line.There should be 30 Volt-50Volt D.C.Voltage at your wire ends.

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dear,
check this link and hope it will solve the problem

http://www.epinions.com/content_56960192132

regards,

please check first the position of tone-pulse switch in tone position mostly-if your phone use battery apply new fresh battery and connect it in right direction-test the line with any other working telephone if the line is ok. the problem in your phone if no call service provider(phone company)

Check the line cable. Try inserting that line to another telephone unit. And if there's still no dial tone the problem is on the line itself. You should call your line provider. But if the line is ok, check the LIU connectors if it is inserted correctly. It the connectors are ok, then the possible problem is on the tel. line circuit on its mainboard.