Question about Acer Aspire 5720-6661 Notebook PC

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Acer Aspire 6930 internet connection problem.

I bought an Acer Aspire 6930 a few months ago, there is a problem with it staying connected to the internet. I had this problem since day one, but now it seems to be getting progressively worse. What happens is if I go to download something, go on Youtube, or try and listen to music tracks that require the computer to load it, I get disconnected completely from the internet, and requires a system restart in order to get it working again. I'm not even using wireless and this problem persists. My friend has a similar problem with his system, which is also Acer Aspire. Is there anything I could do to fix it, or should I send it in? Also, does this void the warrenty?

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  • koolmike12 Jul 28, 2009

    Thanks for the help, I'll take it as soon as possible. Thanks again.

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As long as you didnt try and open it or effect DIY fixes on it No the warranty should be honored. You should have reported it staright away, not left it . It is possibley the network card that is flakey, especially if you are on cable rather than wireless which the anser would have been differnt.
Take it back before warranty is too far along and have it fixed or replaced.Acer are not the best units and don;t have wonderful after sales service so you might have to be firm.

Posted on Jul 27, 2009

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