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My grill won't heat up. If I reset the regulator and turn a burner on I can light one burner and flame seems fine. When I turn a second burner on the flame goes down.

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The pressure regulator has gone bad. It isn't expensive and can be bought at Walmart or other home improvement stores that sell outdoor grille parts.

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My grill has 4 burners. When I light the first one, everything is fine. When I go to light the second one, it sounds like it is cutting off the gas and it won't light. You can hear the gas coming out...

The problem you're having is a result of the gas tank & the grill's gas regulator. However, in most cases, it's solvable if you do the following.

1. Turn the gas tank valve OFF & disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow) .

4. Once the valve is full open, light the burner farthest from the tank first and set it on HIGH.
Does the fame height look correct? If so, light the remaining burners the exact same way.
Did all the burners light and the flame heights look correct? Is so, you solved the problem.
Remember to always open the tank valve Very, Very Slowly.

If the above did not solve the problem, you will need to replace the Hose/Regulator Assembly. It runs about $30.00 at hardware stores or home centers that sell grills & grill accessories. Take you old one with you for comparison purposes.

Hope this helped you to troubleshoot and solve the problem. Happy Grilling.

Jul 07, 2011 | Amana Grilling

2 Answers

Burners run cool when set on high, when all but one burner is off, the single burner opporates correctly. Grill worked fine before.

There have been issues lately with the way regulators are not drawing gas out of the cylinders properly, and how some of the newer grills are not heating properly.

The issue with them not heating properly goes back (usually, from just what I have observed) to the position of the gas knobs at the time the cylinder valve is opened. On some grills, if the gas knobs are open when the cylinder valve is opened, the burners will not get the maximum amount of gas to all burners, but the performance of one burner is enhanced if the others are turned off, and this sounds like what's got you.

Turn the gas cylinder valve to the off position, and bleed the gas pressure down at the burners. Close the burner valves. Slowly crack open the tank valve, and work it slowly to full open. With the grill lid open, select and light one burner. If it operates properly, light the other burners. If the first burner does not operate properly, repeat the procedure. If you cannot operate your grill like it is supposed to, the issue may fall to the regulator. If the regulator is an older style, it may not actually be fully compatible with some newer cylinders. This seems to be a newer phenomenon, and seems to be found with the type of cylinders that are swapped for a refill. If this is your case, you will need to upgrade to the newer regulator.

Best regards, --W/D--

Mar 07, 2011 | Viking DVGBQ532-3RTL (LP) All-in-One Grill...

1 Answer

Flame can't be adjusted ,starts off mid level and gets smaller as i turn on the other burners.heat only goes to 200.this problem only happens when the temperure is 65 and lower.changed regulator and had...

Turn the tank valve off and disconnect the grill hose from the tank. Wait five minutes and reconnect the hose to the tank. Turn the tank valve On VERY, VERY SLOWLY. Once the valve is completely open, light the burner farthest from the tank and turn the flame to high. Move to the next burner and repeat, until all the burners are lit. Are all the flame heights back to normal? If so, problem solved. If not, repeat the procedure again. If that doesn't solve the problem after the second attempt, it's time to replace the grill hose/regulator. You can purchase one at any home improvement center or hardware store that sells grills. Be sure to take your old one with you, to get the proper length and size.

Hope this helped solve your problem.

Mar 06, 2011 | Brinkmann Grilling

1 Answer

I just purchased a brand new tank of propane and i still have the same problem that the propane burns out of all 4 burners but at a really low flame even on high. I can not get the grill to heat up...

Turn the tank off. Disconnect the grill hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Turn the LP tank valve on VERY, VERY SLOWLY until it's fully open. Now, light each burner one at a time and turn it up to the highest setting. If that didn't solve the problem, repeat the previously listed steps.

If after the second attempt the burners still only maintain a low flame, you will need to replace the grill hose/regulator.

Hope this solved your problem and Happy Grilling!

Feb 27, 2011 | Brinkmann Charmglow Stainless Steel LP...

2 Answers

Grill won't heat up above 200 DEGREES with a nearly full tank

Try replacing the regulator and hose, not very expensive and fairly easy to do. If that doesn't help, let me know.

Jul 11, 2010 | Weber Genesis Silver B Grill

2 Answers

Is not heating properly , the flame is not as strong as it used to be.

This is a common problem with grills purchased after 2001. There is a new safety feature inside the regulator called a 'surge protector'. If you open your propane bottle valve too quickly or if you try attaching a tank with the tank valve in the 'open' position, the propane wants to 'surge' into the grill.

When the propane surges into the regulator (located on the grill hose) the 'surge protector' (inside the regulator) kicks on. When this happens you will not be able to get your grill lit, and if you do, it will be a small blue flame and the grill will not heat up.

So what to do if you trip the surge protector and can't get your grill to light or heat up?

Shut the tank off and shut the valves on the grill off. Disconnect the tank from the grill hose. When you disconnect the tank from the hose you will hear the excess pressure of propane release. This is an indication that you have re-set the regulator's surge protector.

Now that you have deactivated or reset the surge protector, reconnect the tank. Make sure the valve on the tank and the valves on the grill are in the closed and in the off position. After you reconnect the tank to the hose, SLOWLY open the tank valve (making sure the valves on the grill are in the OFF position).

Since you have slowly opened the valve on the tank, the propane did not surge into the regulator and the surge protector did not activate.

Now open 1 valve on the grill and light it. You should get a nice flame. If your grill has more than one valve, open each following valve in sequential order to extend the flames to the other burners.

Thanks for reading and I hope this helps.

Ben Gaetani

Tanks 2 You Propane

Jan 18, 2010 | DCS BGB36BQARN (NG) Stainless All-in-One...

1 Answer

How do I take my Weber Genesis grill apart to clean the burners? The burners are not heating up properly. The flame is very poor and not hot enough to cook food.

Turn on just one burner, once it is lit, turn on a second burner, if the flame gets lower or goes out, you probably need a new regulator.

Dec 03, 2009 | Weber Genesis Silver A Grill

1 Answer

Why my Grill does not heat up to 400 ?

Do this..... turn on just one burner. Once the one burner is lit, turn on a second burner. If the flame in the first burner gets lower, you most likely need to replace your regulator.

Nov 22, 2009 | Char-Broil Commercial Stainless Steel...

2 Answers

Cannot get good flame on the burner of my baby weber grill. I've tried cleaning it checked hose, tank, regulator, seems to have good flow, but low flame only, even when set in high????????

I had this problem with a brand new grill so it wasn't grease in the hose. Due to the new propane regulators you have to turn the propane tank on for at least a minute before turning the grill to light. Let the tank sit in the light position for five seconds and then you light the grill. This will keep air from getting into the intake hose and will keep your gas flame roaring high.

I was only able to get the grill up to 250 degrees before I found this fix posted on the Weber site. It is listed as the number one solution in the FAQ section.

May 18, 2009 | Weber Baby Q Grill

1 Answer

Loss of pressure on Kenmore 16322

I can tell you EXACTLY what is wrong. Remove the tank and open all valves to the grill. Reconnect the tank and turn it on just slightly. Relight the grill.
Ther is a safety device in the tank that needs to be reset. The only way to do it is removing the tank.

If you need further help, reach me via phone at

Dec 17, 2008 | Kenmore 16322

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