Question about Philips 42PF7220A 42 in. Plasma Television

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Bottom half of the screen goes black frequently.

Bottom half of the screen goes black and then normal constantly.

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You can start here: http://www.support.philips.com/support/catalog/catalog.jsp;jsessionid=87CE21B6A8264B83B8D00501ADACA8BF.app107-drp1?_dyncharset=UTF-8&country=&categoryid=FLAT_TV_CA_US_CARE&userLanguage=en&navCount=1&groupId=TV_GR_US_CARE&catalogType=&navAction=push&userCountry=us&title=Flat+TV+(plasma%2C+LCD)

Enter the exact Model Numbere in the search text field.

First verify the exact Model Number of your TV. Mine is a 42PF7220A/37.

go to:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=42PF7220A/37&scy=us&slg=en

On this page I found listed under "SoftwareBottom half of the screen goes black frequently. - 2.gif & drivers" the Firmware Upgrade Software 42PF7220A/37 v1.5.0.0

I downloaded the compressed file and extracted it to a USB Flash Drive2.gif.
After you extract the file you will have 2 files...."autorun.upg" and a "readme.txt".
Print out the readme file the delete it off the USB Flash Drive2.gif
Make sure the USBBottom half of the screen goes black frequently. - 2.gifref="http://www.fixya.com/support/t2996824-menu_screen_keeps_coming_back_while#">Flash Drive2.gif has only one file on it (autorun.upg)

Make sure the TV is turned off.
Put the USB Flash Drive in any of the USB ports on the TV.
Turn the TV power on with the Power Button on the righthand side of the TV.
The TV will display an Update screen.
Let the TV run through all 3 processes.
Turn the TV off and remove the USB Flash Drive.
Power the TV back up.
Hopefully the Updates fixed the problem.....

Posted on Sep 29, 2009

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Posted on Jan 02, 2017

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