Question about Kenmore 24902 Top Load Washer
My 24902 decided it doesn't want to agitate OR spin, it'll fill up, and if i hold down the lid switch during either agitate or spin modes, i can hear the motor, but no movement.It will drain during the spin cycle as well.
The reason for your Kenmore washer not to agitate or spin is due to a bad drive coupling.
Your machine has no belt. It has a direct drive coupling. The direct drive coupling between the motor and transmission must be replaced
Let me try to help you fix this on your own. First unplug the washer and turn off the water. If you have a shop vac take the drain hose out of the drain, and through the drain hose vacuum the water out of your washer. If you don't have a shop vac go to the auto parts store and buy a pair of radiator hose clamps. Then facing the washer locates the two screws. They will either be in the front or rear of the control panel or back them out far as you can. Once you have done that pull the control panel slightly forward, and tilt it back on the hinges. Now unplug the lid switch wire but don't forget to plug it back when you’re done. Next locate at the rear of the washer body the two gold clips then push forward, and take careful note of how they fit. Then pop them out with a screw driver tilt the washer body forward at 45 degree angle and walk forward with the body, and set it down. Now you will see the white pump and motor assembly. You should see two clips holding the pump to the motor pop them off, and pull the pump off the motor shaft. Now if you feel the need to remove the pump use the radiator hose clamp. Take them and clamp the hose coming from the tub but it’s not necessary for the repair. Next disconnect the wiring harness from the motor (note the position of the harness for reassembly). Remove the two 5/16 inch screws from the motor clamps and pop the clamps off. Once that is complete, remove the motor put the new coupling on the motor and transmission shaft. I use a socket and a hammer to tap it on the transmission shaft. (put the rubber piece on then the motor now you got to be patient here some are easy some you must play with). Once it slides in pop motor clamps back on replace motor clamp screws.
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Posted on Jul 27, 2009
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Posted on Jan 02, 2017
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