I have the exact same problem. Apple says it's because the Mac is still trying to read the device. Not compatible and told me to just get an Ipod. When I do disconnect the Sony, sometimes it wipes out my entire library of songs already on the device. I'm to the point that I won't even connect it to my mac because I am afraid of losing all my songs. Any advice would be appreciated.
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There has been an issue with the recent iPod update where it leaves
the device in Recovery Mode. Here are some steps that have been known to
fix this problem for Windows users:
1. Disconnect your iPod from the computer.
2. Restart the computer.
3. Connect the iPod to the computer.
4. Select Install Drivers Later on the dialog that appears.
5. Hold down the Windows Key and press R.
6. Type devmgmt.msc and click OK.
7. Right-click Apple Mobile Device listed under Other Devices and then select Properties.
8. Select Browse...
9. Point it to C:\Program Files\Common Files\Apple\Mobile Device Support and click OK.
The install should finish and your iPhone should now be all good.
If this doesn't resolve your problem, try this:
Open iTunes and connect the iPod to your PC or Mac.
Press and hold the Home button and the Sleep/Wake button at the same time.
After exactly 10 seconds release the Sleep/Wake
button. Continue holding the home button until you iTunes pops up a
message telling you that it has detected an iPod in recovery mode.
The iPod screen will remain black. Using iTunes, restore your iPod.
Hi, message saying "can not sync" means that the connection from the ipod to the computer was not successful.. If you sync your iPod with a different/empty library iTunes will only give you the option to copy your iTunes Store purchases directly from the iPod to the computer and everything else on it will be erased. You'll find details on transferring purchases in this article: iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Purchased applications can be downloaded over again, see this article for details: How to redownload purchased applications from the App Store
If you want to recover the music from CDs etc that is on the iPod and transfer it to your new computer there are a few things you can do. music from CDs etc.) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod Touch or iPhone. You'll find that they have varying degrees of functionality and some will transfer data (such as playcounts and ratings), movies, videos, photos, podcasts and games as well.
A selection of iPod/iPhone to iTunes utilities: Senuti Mac Only (iPod Touch & iPhone compatible) SharePod Windows Only (iPhone and iPod Touch compatible) TuneJack Windows Only (iPhone and iPod Touch compatible) iPodRip Mac & Windows (iPhone and iPod Touch compatible) Music Rescue Mac & Windows (iPhone and iPod Touch compatible) iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible) iGadget Mac & Windows (iPhone and iPod Touch compatible) iRepo Mac & Windows (iPhone and iPod Touch compatible) iPod Access Mac & Windows (iPhone and iPod Touch compatible) TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive
One last thing, you need to take care connecting to an empty iTunes. Open iTunes first and go to Edit>Preferences>Devices and check the box "Prevent iPods and iPhones from syncing automatically" and choose Ok before connecting your device.
Once you have recovered everything from the iPod and your iTunes library has been rebuilt it will be safe to sync again.
The iPod reset utility will reset your iPod shuffle back to it's factory settings. It works for the following shuffles: iPod shuffle (1st Generation) - iPod Software version 1.1.5, iPod shuffle (2nd Generation) - iPod Software version 1.0.3 The reset utility will fix the following issues. 1. The iPod won't play music and can't be restored using iTunes 2. iTunes won't see the iPod but you can see it under "My Computer" in windows or under Apple System Profiler on a Mac. 3. iPod shuffle (1st Generation) is identified as a device in "Recovery mode." iPod shuffle (2nd Generation) is identified as a "USB DFU device."
You have to have administrator privileges to run the restore software and it will wipe out all the information on the iPod (including all your music) and install factory software back onto it. System requirements are Mac OS X 10.3.9, or later, Win2k with sp4, Win XP, this won't work on Vista. Download the file for the program here: MAC http://www.apple.com/support/downloads/ipodresetutility102formac.html Windows http://www.apple.com/support/downloads/ipodresetutility102forwindows.html
Install the software onto your computer, plug your iPod into the USB port and run the reset program, it will ask for your permission to reset the iPod, answer yes and the process will proceed. After finishing the reset procedure then use iTunes or whatever software is used to access your iPod and load your music. Enjoy your toy!
"This document will help you determine the model of iPod you have as well as the latest version of iPod software available for your model. To ensure that your Mac or PC is compatible, check the system requirements for your particular iPod.
You can always download the latest iPod software at http://www.apple.com/ipod/download/.
You can tell which iPod model you have by checking:
If it has a scroll wheel, a touch wheel, or a Click Wheel.
The size of its hard drive.
The dock connector.
Year-Month introduced Scrolling device Drive