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Salt compartment not draining

Hi,
When I switch on my Beko DWD5410W dishwasher, it starts making immediate noise just like it's set on a wash program. However, it is not on a wash program. If I do select a program it makes no difference. It will just hum and throb forever.
Additionally, when I unscrew the cap over the salt compartment, water floods upwards and out.
Twice I have taken the dishwasher outside and turned it upside down, and both times it has worked thereafter, but only for a couple of days. Tonight I used an ultra-absorbent cloth to soak up all of the water in the salt compartment (rather than taking it outside again), however this has made no difference.
I have tried holding down the Start button long enough to cancel any active program, but this is not relevant as no program is active.

Can anybody help me?

Thanks,
Craig.

Posted by on

  • Craig Cullen Aug 03, 2009

    In case anyone else ever has this problem, I'll answer it myself.
    Got an engineer out today to have a look. Our problem is a leak in the main motor seal. The salt compartment issue is probably a red herring and perfectly normal.
    The leak leads to drips landing in the drip tray underneath the dishwasher. That drip tray has a float, and when that float detects that the drip tray is full, it stops the dishwasher from working. This manifests itself by the dishwasher switching on and making noise but being unable to take a program or do anything other than make the noise.
    Thus, draining the drip tray will drop the float and make the dishwasher work again.
    Sadly, however, the motor seal is not replaceable without a complete new motor, and a new motor will cost about 75% of the purchase price of a brand new one.
    Them's the breaks.
    Hope this helps somebody else in future.

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