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Why does my Dyson DC14 shut off the minute I turn it on?

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  • 76 Answers

Filters are dead, replace both filters for new ones . the motor has a overload unit. and will shut off as soon as the temp rises.

Posted on Aug 24, 2017

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Posted on Jan 02, 2017

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SOURCE: beater bar belt needs replacedon a dyson DC14 animal

Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

Posted on Mar 08, 2009

  • 61 Answers

SOURCE: Dyson Animal DC14 brush will not rotate. Removed

If this model takes a clutch then it is stripped and needs to be replaced.

Posted on Apr 15, 2009

  • 183 Answers

SOURCE: My Dyson DC14 won't turn

Well you might want to change the fuse in the plug then make sure the cable hasnt been cut

Posted on Aug 02, 2010

DysonInfo
  • 107 Answers

SOURCE: Dyson DC14 just shut off. No bruning smell. Is

Start by checking the filters and washing them. There is a tutorial here: Dyson advice.

Posted on Nov 30, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

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    SOURCE: dyson dc14 brushes not turning

    Hi there, it's Jack at Dyson.


    I'm sorry to hear your DC14's brush bar isn't rotating. This could just mean that the brush control is set to 'Hard floors' rather than 'Carpets'. To check for this, please take a look at our Support guide:


    http://www.dyson.co.uk/support/dc14/dc14-all-floors/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-turn-with-the-power-on


    If you'd like further advice after running through these checks, you can reach our freephone customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).


    Best wishes,


    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Posted on Mar 06, 2013

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    1 Answer

    Dyson dc14 brushes not turning


    Hi there, it's Jack at Dyson.


    I'm sorry to hear your DC14's brush bar isn't rotating. This could just mean that the brush control is set to 'Hard floors' rather than 'Carpets'. To check for this, please take a look at our Support guide:


    http://www.dyson.co.uk/support/dc14/dc14-all-floors/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-turn-with-the-power-on


    If you'd like further advice after running through these checks, you can reach our freephone customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).


    Best wishes,


    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Mar 04, 2013 | Dyson DC14 Bagless Upright Cyclonic Vacuum

    1 Answer

    Dyson dc14 starts, runs for 15 mins and then shuts off


    Hi there,

    I'm sorry to hear you're having difficulties with your DC14. Your machine is designed to shut itself off if it begins to overheat - this may be due to a blockage, and the filter may also need a wash.

    To prevent this from occurring again, please follow the steps shown in our online support guide:

    http://www.dyson.com/support/help.asp?article=626&product=DC14-ALLFLOORS_US

    In normal use, the filter must be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

    This should resolve the issue, but if you'd like any further assistance or advice, please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com


    Feb 26, 2012 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    My dyson keeps shutting down


    Hi there,

    Sorry to hear you're having difficulties with your DC14 Animal. Like most Dyson cleaners, your DC14 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:

    http://www.dyson.co.uk/support/help.asp?article=626&product=DC14-ANIMAL

    The correct way to wash the filter is shown in the video linked below. The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 1 hours.

    http://www.dyson.co.uk/support/help.asp?article=1942&product=DC14-ANIMAL


    By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Sep 04, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    My dyson stops suction after about 30 minutes and will start back in about 45 minutes or so.


    Hi there,

    Sorry to hear you're having difficulties with your DC14. Like most Dyson cleaners, your DC14 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:

    http://www.dyson.com/support/help.asp?article=626&product=DC14-ANIMAL_US

    The correct way to wash the filter is shown in the video linked below. The filters should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it.

    http://www.dyson.com/support/help.asp?article=1461&product=DC14-ANIMAL_US


    By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Jul 11, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    The belt on my Dyson DC14 will not turn. How much will you charge to change the belt.


    Hi there,

    Sorry to hear you're experiencing a problem with your Dyson. If your DC14 doesn't have a Brush Control option, you should be able to replace the belt yourself - you can find out how to do this here:

    http://www.dyson.co.uk/support/help.asp?article=635&product=DC14-SY-STD

    If your DC14 has a Brush Control, try checking for and removing anything blocking the brush bar. You can find out how to do this here:

    http://www.dyson.co.uk/support/help.asp?article=668&product=DC14-ANIMAL

    If you require further assistance, please get in touch with us free, on 08002980298, or 1866MYDYSON (US), so we can run through some checks over the phone.

    Kind regards,

    Jack
    Dyson Customer Service

    Feb 26, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    Brush not turning


    The belt doesn't have to be broken to be non-functioning. If the belt is intact but stretched it won't turn the brush. You can get belts here:

    Dyson DC14 Belts

    Feb 14, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

    2 Answers

    The Dyson DC14 Vacuum cleaner is coming on - the fuse is ok


    Hi its Darran at Dyson.

    So that we can help identify the issue you are having with your Dyson vacuum cleaner, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service

    Jan 29, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    Dyson DC14 just shut off. No bruning smell. Is


    Start by checking the filters and washing them. There is a tutorial here: Dyson advice.

    Nov 11, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

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