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We have a 2005 equinox with 6 cd player and stereo. unit replaces 5 times at dealer. unit continues to jam when playing cd,s the unit will not eject or play. any ideas?? The chevy dealer replaces and the problem happens again in 3 or 4 mos. The heat at the unit seams extreme.

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  • mark loving Jul 27, 2009

    I agree the replacements are remanufactured. The cds are never returned. The warranty has just expired and dealer sys toooo bad amigo. so tough to deal with a replcement every 3,4 mos.
    How do i reach a factory rep??

  • mark loving Jul 27, 2009

    Great notes and a great guide. You do know your stuff. Thank you

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Are u sure he is not just removing the CD and giving u back the same deck? yes these players get hot, and no there is no consumer fix for this problem, ask for a new unit the ones they provide at best are exchange units that were repaired, if the dealer refuses this request call the factory help number in your owners manual and ask for a field service engineer from GM to get involved in this problem, that is how you get the job done right in a situation like this, I was responsible for repairs like this in my dealer and the only correct way after this many decks is the factory getting involved.

Posted on Jul 27, 2009

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