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We have a keystone KSTAD508 installed with a hose. Water is not discharging through hose and bucket on t he unit is filling with water. Any suggestions?

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Posted on Jan 02, 2017

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SOURCE: Bucket fills up instead of water flowing out hose

There must be a blockage in the hose causing the water to back up and flow into the bucket. Try pushing a flexble peice of wire through the hose to unblock it.

Posted on Oct 17, 2008

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SOURCE: i have a hose discharging water from back . but

The clog is not in the hose. It's in the hose connection tube inside the unit. To unclog it use an 18" long plastic Zip Tie or something similar that is flexible and will fit into the hole. NO wire coat hangers though. Gingerly work it into the hose connection hose, until you reach a bend in the tubing. This is the tricky part, as you have to get past this bend. Be careful and work it past the bend. Once the Zip Tie bottoms out or you run out of Zip Tie, slowly pull it back out while rotating it. This will dislodge the clog. Once the Tie is almost all the way out, be prepared for water to follow.

One other thing. If the unit stops operating check that the bucket full light is illuminated. If it is remove the bucket and empty the contents and then check the seal between the hose and the drip tray. If there is a small leak then replace the hose gasket and re-tighten the hose.

FYI - Your humidifier does not have a pump. It relies entirely on gravity to drain, when you use the hose connection.

That should solve the problem.

Posted on May 23, 2011

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1 Answer

How to make unit drain through hose, instead of filling bucket?


Assuming you have a hose connected to the bucket for drainage, it is necessary that the end of the hose be lower than the top level of the bucket or the bucket will fill before the hose drains. I see many people who have their units on the floor and run a hose up into a sink and wonder why the bucket fills. Gravity works.....if you cannot find a lower place to drain the water then you must raise the unit up on a table or stand of some sort to get the bucket higher than the drain.

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Trouble with disposing of water. I have it hitched up with hose, but humidifier insists on filling the interior bucket. Help please


For the hose to work the unit must be elevated somehow so that the bucket will not fill. Or somehow the unit must be higher than the end of the hose. If you put the hose down an open floor drain that should suffice.

Jul 12, 2015 | Soleus Dehumidifiers

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I have a keystone 70b dehumidifier. the hose is attached but won't continuous drain. The bucket keeps filling. When I take the hose off, water comes out so I know there isn't a plug that needs to be...


1st make sure the unit is level , sometimes we forget that it needs to be perfectly level to drain out
2nd this also might be a case where unit runs so long and for so long that it never rests, this might sound funny but its not most units need a cool down period where the internal parts cools off and the fluids run out only when the fan inside shuts off , the humidistat should be set at 70% Rh this should allow a bit of a rest period if not you unit is too small for the task you gave it

Oct 26, 2014 | Dehumidifiers

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Emtied water out of tray and machine will not strart lights are all on the top of the machine is their a reset button i did set the tray with a hose to empty by itself don't believe that would...


If the hose is still connected and it's not clogged, the water shouldn't have filled the bucket.But, let's get back to emptying the bucket and reinstalling it and the unit won't start.

Several things can cause the this. The first and most notable is the bucket is not installed properly. When that happens the bucket safety removal switch, does not make firm contact with the bucket when it's reinstalled. If the hose is still attached, temporarily remove it and reinstall the bucket so that it fits "squarely" from top to bottom into it's holder. Make sure that is makes firm contact with the bucket safety removal switch on the back wall of the bucket holder. When installed properly the bottom of the bucket should not tilt down at the bottom.

The second most notable thing, is that the humidity level in the room is the same as whet you have the unit set to extract. In this case, the unit won't turn ON, until the surrounding humidity level rises. To test this, lower the humidity extraction level to 32%. If the bucket is installed properly and the Air Intake Filter is clean, the unit should start.

I hope this helped you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Aug 22, 2011 | Haier 65-Pint Dehumidifier

1 Answer

I have a hose discharging water from back . but bucket still fills up. ive checked hose for clogs ive checked pump for proper operation. ive tried to block drip spouts going to bucket that just made water...


The clog is not in the hose. It's in the hose connection tube inside the unit. To unclog it use an 18" long plastic Zip Tie or something similar that is flexible and will fit into the hole. NO wire coat hangers though. Gingerly work it into the hose connection hose, until you reach a bend in the tubing. This is the tricky part, as you have to get past this bend. Be careful and work it past the bend. Once the Zip Tie bottoms out or you run out of Zip Tie, slowly pull it back out while rotating it. This will dislodge the clog. Once the Tie is almost all the way out, be prepared for water to follow.

One other thing. If the unit stops operating check that the bucket full light is illuminated. If it is remove the bucket and empty the contents and then check the seal between the hose and the drip tray. If there is a small leak then replace the hose gasket and re-tighten the hose.

FYI - Your humidifier does not have a pump. It relies entirely on gravity to drain, when you use the hose connection.

That should solve the problem.

May 22, 2011 | Frigidaire FAD504TDD Dehumidifier

1 Answer

Water fills in the bucket and will not drain


I've got the same problem. It drained through the hose for 6 months, but recently stopped and now fills the bucket. I connected a new hose, but that didn't help. I found some debris inside the dehumidifier (where you connect a hose to), but removing that didn't help. I may try taking the unit apart to see if somehow a cricket or some sludge got built up inside.
I'll post my findings. Hopefully it won't be too complex or nasty!!

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proably trash in your diverter (the thing that allows water to run to tank, or hose) try a pipe cleaner or blow with air, is it electronically controlled? or is there a valve?

Apr 03, 2010 | Dehumidifiers

1 Answer

Danby continuous water flow will not work on a dehumidifier it still fills the bucket


Please try the following:
1) Remove the bucket.
2) You will notice a round outlet/spout where the water drips from into the bucket.
3) Remove the plug from the backside of the unit (you will now see a hole to the bucket area).
4) Feed a hose through the hole from the back and attach the end of the hose to the round outlet/spout.
5) Place the other end of the hose on a floor drain outlet.
6) Put the bucket back into the unit.

When the unit is turned on, the water will now flow through the hose instead (into the floor drain). When you want to use the bucket again to capture the water, you will need to remove the hose.

I hope that helps.

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Bucket fills up instead of water flowing out hose


There must be a blockage in the hose causing the water to back up and flow into the bucket. Try pushing a flexble peice of wire through the hose to unblock it.

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