I have a kindle paperwhite that has an error message popup every time I try to register it.Unable to connect error while registering. Please try later.

Register it with Amazon

sorry but we here on fixya would never know that

No my wife has two kindles, both are registered to her. I do not know how she did it. Try calling here.

Klindle Customer Support - Toll Free 1(800)-(550)-(1391)‎

then perhaps if you go to the correct website you can but it is not thru FIXYA.

You need to go on line to the kindle site and follow the prompts for registering and signing up for an account. You must have a internet connection to go on line.

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Amazon ca Help Register Your Kindle Paperwhite

Try this link...

1. If you already have an Amazon account: Select this option. Enter your Amazon account information. Select Register. ...
2. If you do not have an Amazon account: Select this option and follow the on-screen instructions to set up a new Amazon account.

To get your books you have to first register your Kindle to your Kindle account. You can do this using a laptop or desktop to log onto your account. Then you can register your device. Or, you can try registering your device in Settings on your device provided you are connected to WiFI or Whisperssynch aka 3G.

While connected to WiFI or Whispersynch then you have to touch *Cloud*, locate the books you want downloaded to your Kindle and touch them. They should start downloading to your device and be downloaded within minutes or less.

Kindle Fire:
If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

1. From the lock screen, slide the Unlock Bar from right to left.
2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Kindle Paperwhite:

If you can't remember the passcode for your Kindle you'll need to reset your device.

1. Transfer from a Computer to Your Kindle Paperwhite.
You can't reset your Kindle Paperwhite if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.

Important: Resetting your Kindle will remove all content downloaded to it. Any content that is already saved to Your Kindle Library in the Cloud will remain in the Cloud. You can download that content again if you register your Kindle to your account again.


1. From Home, tap the Menu icon, and then tap Settings.
2. Tap the Menu icon again, and then tap Reset Device. Your device will power off and power back on.
To use your Kindle again, you'll need to connect wirelessly and register your Kindle.