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Our telkom internet is not working who do we phone we have telkom fiber and have rebooted the router

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Hi Jenny,

their fault reporting number is 10210. Good luck!

Posted on Aug 11, 2017

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Can i transfer telkom data for a telkom cellphone simcard to another telkom simcard number? How can i do this. What number must i call from my telkom callnimber


Contact Telkom to find out what you need to do.

FIXYA unpaid volunteers free service using the internet from all over the world, cannot help change your phone service in South Africa.


https://selfservice.telkom.co.za/rococo/public/content/interstitial

Apr 22, 2018 | Cell Phones

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Mweb said check connections. ADSl is with Telkom - no response from them. No internet connection and no wi-fi.


If it's a new modem/router, you need to have it approved by your ISP, Telkom. If it has worked before, power down the modem/router or both if they're separate devices. Wait a minute, restart. Usually there's a password available on a label on the router. Once it's on and working, you need to look for the router on your laptop/device. Connect and you should be prompted for the password.

Apr 21, 2018 | Internet Computers & Internet

1 Answer

Not getting signal in Kleinmond Western Cape. Is there a problem?Telkom 8TA cELL PHONE.


HOW TO CONTACT SALES DEPARTMENT

Telkom Community Get involved Problem solved

The web page above in South Africa lists the following contact information:

Should you wish to speak to Telkom, there are a few options to suit your needs:
  • Log and Track a Fault online
  • Report a fault via SMS: SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact on Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home: Sales - 10213 & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email
  • Find a Store

Feb 19, 2018 | Computers & Internet

1 Answer

My telkom line, internet and wi-fi have been down since 23 Nov 2017 . I have reported it over two months now, and still nobody from telkom has contacted me or been here to fix the problem.


Did u log a fault on 10210?
Did you get a reference number for the fault log?
In the absence of this reference number you have no proof that it was ever logged. If you do have it, call 10210 again(from any telkom phone..its a free call so even a phone booth will suffice) and request an update using that reference.
If that doesn't work.. visit your nearest Telkom store/office and express your concern in person..

Jan 26, 2018 | Internet Computers & Internet

1 Answer

Complaint telephone number for Telkom?


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Complaint telephone number for Telkom Google Search

Oct 28, 2016 | Computers & Internet

1 Answer

Telkom complaints


this is fixya not telkom we have no influence or authorization to a company need to keep trying to contact telkom

Jun 04, 2017 | Computers & Internet

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