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I have a Canon ImageCLASS D760. The alarm light

I have a Canon ImageCLASS D760. The alarm light flashes red and it says System Error E000. Please help. Ihave tried unplugging and replugging. I have tried moving the platen. No help.

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  • cfrakes Jul 27, 2009

    I only use this as a copier and it is not connected to a computer so I can't do as you suggeseted. What next?

    Cindy

  • cfrakes Jul 27, 2009

    I only use this machine as a copier so your solution doesn't apply. What next?

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Since you have tried the two recommend things by Canon. Then Unplug the printer cable from the computer. " Uninstall the printer drivers from Device manager and also uninstall the all the printer applications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the printer. " then you can connect the printer and and try to Print the test page. If this doesn't work, then you have a bad sensor and should call up Canon to see how you should proceed if it is under warranty, as you may need to send it to a service center. Let me know how this turns out.



Benjamin

Posted on Jul 27, 2009

  • Benjamin Patri
    Benjamin Patri Jul 27, 2009

    Well, then you have a loose or broken sensor most likely . I would call the following number 1-800-652-2666 and they can direct you on how to get a replacement or where you should take it.

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1 Answer

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Issue: ERROR LCD: System Error E000
Here is what Canon says about the error code:

Solution:
Reset the unit-IC D/PC 1000 Series

Reset the unit
  1. Slide the platen to the left.
    slide_platen_left.gif
  2. Slide the platen back to the right until it locks in place.

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Try this:
Issue: ERROR LCD: System Error E000
Solution: Reset the unit-IC D/PC 1000 Series

Reset the unit
  1. Slide the platen to the left.
    slide_platen_left.gif
  2. Slide the platen back to the right until it locks in place.


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Check this link at Canon USA: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=239&modelid=9437


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Press the # key

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Press F3 key until "Printer Reset shows up

Press "OK" key

Press the * (star) key

Turn printer OFF then back ON

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Try this one from Canon's website:
Issue: ERROR LCD: System Error E000
Solution: Reset the unit-IC D/PC 1000 Series

Reset the unit
  1. Slide the platen to the left.
    slide_platen_left.gif
  2. Slide the platen back to the right until it locks in place.


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3 Answers

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I used your "Best solution" and it worked
Thank you,Steven

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