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Have just bought a tomtom go 620, but can't seem to get it to work, i can put in address, but it doesn't go from there.it shows on map, but doesn't actually work??

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

E61N
  • 515 Answers

SOURCE: I bought US maps and my tomtom one stuck on the first screen.

Tried a reset?
http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965

Posted on Jul 27, 2008

  • 1 Answer

SOURCE: TOMTOM ONE MAP GREECE

paper map it THE solution...funny isn't it ?

Posted on Aug 28, 2008

  • 1 Answer

SOURCE: no maps found??

The problem is caused by a version mismatch between the Application version and the Map Version. They must both be the same. For example, if the TomTom has not had the application updated, but you updated the maps, the TomTom will not know how to read the file.

Make sure that if you are trying to use a version 815 map, that you are using a version 8.XXX application too. I had to upload two application version changes before I could read the new USA maps.

Posted on Dec 26, 2008

  • 5 Answers

SOURCE: no maps found??

buy a garmin

Posted on Nov 10, 2009

anil_valayil
  • 218 Answers

SOURCE: bought a TomTom 340s want to reset to factory

1. Switch on the GPS 2. Tap on the screen 3. Tap on Change preferences 4. tap on the arrow 5 times (If you look on the top left hand corner you will see Preferences 6 of 6 at this point.) 5. tap on reset factory settings.
However, I find it very unfortunate that you had difficulty wit this GPS because I use the same unit in Canada and I find it way better than the Megallan I had. Did you try to update to the latest map. If not give that a try using TomTom home. It may be a good idea to check the Planning preferences screen (This option is on Preferences 4 of 6). Try changing one or two options on planning preferences and check whether the GPS behaves better.

Posted on Apr 19, 2010

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1 Answer

I bought my Tom Tom in Canada and I want to travel to France, I need maps for France


http://www.tomtom.com/products/maps/select.php?D=29&M=495 try that address, cost you some money but you do have the map.

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Home location keeps showing a different location. reloaded home address still showing a different location.


On the TomTom One, this is impossible unless you have several maps.
Each time you switch to another Map, the preferences such as Favorites and Home addresses only apply to that specific map.

Let me know if it helps or let me know exactly what you are doing to change and set your Home address.

(hint: Change preferences -> Change Home location ?)

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Support for TomTom at 1-800-585-2494

Dec 29, 2008 | Tomtom ONE GPS Receiver

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In the last week I have bought 2 tomtom ones. one was a 125 the other a 130. Both have given me the same problem. On arrival of my destination it is taking me anywhere from 1/8 mile to 1/2 mile away from...


First thing to check is make sure your maps are up to date. Run your device through TomTom Home and make the proper updates. 1/2 a mile away seems too far of a distance to be off by. I've taken trips on my TomTom and even other brands for that matter, and it is not unusual to be slightly off or announce the arrival a few hundred feet too early. If it is navigating you to the wrong street, you need to update your maps. The maps are very reliable on my device so use that as a starting point.

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I have accidentally formatted my Tomtom One(4N00.005) SD card without backing up all data.I copied all maps and other stuff from another Tomtom One to my computer's hard disk and then transferred all data...


You cannot take maps from one TomTom and put them on another TomTom. The maps are coded to that particular TomTom. It would seem the only option left to you is to purchase another map from TomTom.

Nov 26, 2008 | Tomtom ONE GPS Receiver

1 Answer

Address not on TomTom


sorry to hear that......NOT every single address is going to show up on the maps......it sucks......report it through map share,,,so it can get added to future maps

Nov 22, 2008 | Tomtom ONE GPS Receiver

1 Answer

Tomtom 100yds off


I have seen this when entering addresses with a letter in them such as 3N124. The address does not enter correctly you will get the wrong address and location. I am trying to find
out if the tomtom supports this address. So far I have been told, NO, by Tomtom support person, but have a hard time believing this since a Magellian accepts this and works. However I have seen a Magellian get my location wrong. I believe the map needs updating. Check the location by view route and zoom in on the location, does the address equal the location that is off if it does it is most likely the map is the problem. If the location equals the address entered maybe the sound is off, stop before entering your home and check the location vs your location on the map. Check you map year, also have someone else check with their gps, might help.

Oct 01, 2008 | Tomtom ONE GPS Receiver

1 Answer

Tomtom 920T voice recognition route planning


You have to have the cspeech files in your map of England for voice recognition. Cspeech is only in the larger maps.

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2 Answers

TT Home does not recognise connection


You definitely need software and maps on an SD card. The TOMTOM will not work without a card inserted. The card will contain MAPS , Map authorisation codes ( to show they are genuine TOMTOM maps bought and paid for ) , POI ( points of interest ), GPS fix data , voices ( for spoken navigation ) etc etc etc. ....................
PLEASE NOTE , TRYING A CARD FROM ANOTHER TOMTOM is very unlikely to work. Each card has an authorisation code that is generated via an algorithm inside each TOMTOM and is device specific.
However , trying a card from another tomtom might produce a diferrent result but still not work , at least this might prove that the tomtom is working OK before you rush out and buy a tomtom card.

Feb 02, 2008 | Tomtom ONE GPS Receiver

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