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I have a delonghi espresso machine N163 model ,I bought compatible capsules from Coles, but the plugger doesn't pierce the capsule .What do I do ? Graham

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Posted on Jan 02, 2017

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Posted on Jan 11, 2011

espressonist
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SOURCE: My delonghi lattissima is not piercing the

First you need to check the capsule container. Make sure that there are not any coffee remains both the liquid of dry coffee since will blocked the capsule to sit in proper place and thus to be press correctly. If you find anything you need to clean them very well with a warm wet sponge (remove machine from plug).

The second possibility is that one part of the lever and capsule container have brake either a plastic part or a metal rod or a spring moved out of place. In this case you need a new capsule container which you can find in this link.

Here is also you machine parts diagram.

Posted on Jul 31, 2011

  • 1 Answer

SOURCE: No coffee comes out, only

Hi Sandrine, i have the same problem with my Citiz paris limited edition. Did you find a solution to that?

Posted on Dec 13, 2011

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1 Answer

Coffee pod stuck in machine


These machines are designed to use only Nespresso capsules. The UMilk, particularly, is susceptible to jamming if so-called "compatible" capsules are used, as the capsule is pierced electroncally, not manually as in most of the Nespresso range of machines.
Hope this helps, Rob.

Apr 11, 2015 | Nespresso U D50 Espresso Machine Color:...

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My nespresso c190 makes coffee watery


Have you decalcified the machine? They need descaling about once every year - 18 months, and one MUST use the Nespresso Descaling Pack, which is designed for all Nespresso machines. I can't understand why the capsule holder is tight, unless you have used so-called "Nespresso Compatible" capsules, which can cause this. The machines are designed for use only with genuine Nespresso capsules.

Feb 28, 2015 | Nespresso C190 Espresso Machine

1 Answer

DeLonghi Nespresso U not puncturing capsule


Not a fan of nespresso, a lot of cheap plastic. I am guessing the pivot for the capsule puncture arm has worn out allowing some play in it, which is keeping it from closing all the way just a guess, but it is an issue I have fixed before.

May 02, 2013 | DeLonghi Coffee Makers & Espresso Machines

1 Answer

The pods are not being pierced and the coffee is coming out too weak. Help!


The capsules are not pierced when they are inserted. They are pierced on the back but not in the foil. The foil is pierced when the hot water is injected through the posterior holes and the pressure causes the foil to bulge, thus getting pierced by the grid in the front of the machine. If the capsules are not getting pierced it means that the water is not being injected with enough pressure. This could be due to hard water deposits. Try first to pump the machine by turning it on and then lifting the lever and keeping it raised for a few seconds. If that doesn't work, de-scaling the machine should correct the problem.

Aug 10, 2011 | Nespresso Essenza D100 Espresso Machine

2 Answers

No coffee comes out, only water despite capsule inserted. Capsule doesn't pierce at the front.


Hi Sandrine, i have the same problem with my Citiz paris limited edition. Did you find a solution to that?

May 28, 2011 | Nespresso Citiz D110

2 Answers

My Nespresso Magimix Citiz does not pierce the capsules every time. I use only Nespresso capsules. I have tried to pass them through a second or third time when this happens but I have thrown too many...


-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Mar 02, 2011 | Nespresso C100/T-US-AERO Espresso Machine

1 Answer

With our nespresso machine, when you place the capsule inside & press the button the water runs through the inside of the machine where the plexiglass basket for the empty capsules are


-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Feb 04, 2011 | Nespresso Citizmilk D120

5 Answers

Our machine does not puncture the Nespresso capsule - so we only get murky water.


I just had the same problem with my new (less than one month use) Nespresso U. (the top of the capsule doesnt puncture and only water comes through). I called Nespresso customer service and a very helpful man suggested I run water through three times by pushing the top slider open with the Longa button pushed and then closed without a capsule in the chamber. That released the air bubble and now I am enjoying a wonderful cappuccino again! The customer service is fabulous, there was never a suggestion of charging me and I was told that Nespresso will send me a free loaner machine if anything goes wrong in the future that can be readily fixed over the phone. The Nespresso U is the best thing I ever bought.

Aug 25, 2010 | Nespresso C100B Essenza Single-Serve...

2 Answers

The capsule lock system does not make holes in the capsule


-the short term solution-

1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.


2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.


3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).


4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.


5. save the rubber band.





-which machines does this apply to?-

this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.

i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.

-why is this happening?-

look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.

this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.

two things can happen:

1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.

2. the hot water flows outside and around the capsule and into your cup as clear hot water.

-what do i do long term?-

contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Oct 09, 2009 | Nespresso Le Cube

1 Answer

Nespresso essenza problem


It's not supposed to make holes in the capsule until the water comes through. So, basically, when you put the capsule in, it pierces the capsule in three spots, on the top. The aluminum part will not pierce until you press the button and water comes through. If water is not coming through, then you can clear the air bubble by opening the lever on top of the machine, pressing the coffee button, and then closing the lever once the water begins to come through.

Jul 30, 2009 | Nespresso Essenza C100 Espresso...

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