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sounds like air lock
Start by closing your plungers
now get the cartridge out and drain the lower bleeder screw
put filter back in and the cover ring
now open the top bleeder screw on top of the cartridge cover
open the other bleeder screw on the pump itself if there is one if not go right to opening the plunger that discharges the water
When water start coming out of the bleeder on the cap open the intake plunger
wait 5 seconds then turn your filter on
wait 1 minute then close all bleeders
This should do it
Hi, Get 2 pots place one under the spray head with the filter cone in....now fill the other coffee pot and start to pour water through the lid top front...keep pouring water through (about two and a half pots) until water starts to pour through the cone....now the tank is full plug her in and turn on the power switch at the back and also the front if there is one....place filter in cone..put coffee in filter...pot on burner...wait about 25 minutes until water in tank is hot...when light on front comes on pour another pot of cold water through the top and you will get a pot of hot coffee in bottom....I also think this machine can be hard wired into water main....get plummer to hook up...follow same procedure but instead of pouring water through top for coffee..hit brew switch. if it poors too much of too little you will find a timer in the machine you can adjust to allow more or less water...hope this helps.
First unplug the machine; open up behind to see if any of the hoses have come loose, tighten. Another place to look is the top of the machine where the water comes in, you hv to open the top to see if some hose there has come loose. Refit carefully. It is even possible that it leaks from where your filter is. Three places to check in all.