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I received a wrong item in my shipment - Computers & Internet

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Examine the return policy. Take a look at any indication of what they do if out of a particular item.

Contact the support and/or billing department.

You have said they sent the wrong item. Check your original order to confirm you entered the correct order number for the item. If you have been ordering items from several businesses, make sure you are talking to the right party.

Have at hand your confirmation number and/or receipt and your order information and the date of the transaction. Keep the originals for your own reference in the future in a nice little folder you will be able to find until all this is settled.

http://smallbusiness.chron.com/law-regarding-receiving-shipment-not-ordered-78021.html


Getting Your Money Back Consumer Information

Laws affecting rights differ by location, whether it was an online purchase, and other factors.

Posted on Aug 10, 2017

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Well thats terrible but you didnt order it from here so why do you complain here at fixya???huh???

Posted on Aug 10, 2017

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We purchased this item #192276286 with invoice #1013305388 on 4/25/2015 and we would like to know when item is due to arrive at our home


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David
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