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How to reset a Cybex 300T treadmill software to factory settings so it recognizes correct elevator incline?

Cybex 300T treadmill. The elevator mechanism works, but the software THINKS it's at 0% when it's actually at 12% and won't go down when I press the buttons. How do I reset this so it goes down? Is there a way to reboot the software and force a return to 0%?

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SOURCE: wrong elevation showing garmin etrex vista

Found a fix, by resetting all user data my problem was fixed.
Garmin Edge 305 Power off device and hold 'mode + power'
eTrex Vista Power off device and then hold 'page + enter + power'
Hope this helps!

Posted on Jul 03, 2008

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SOURCE: My ProForm 530 is stuck in the incline position.

plug her back in, insert key, let her do her thing while u just sit back- I believe shes trying to Calibrate. If so, she will go up all the way,then back down on her own. after she's in down posistion, console will beep/beep and she has reset herself.. let me know what goes on after u do this. David

Posted on Jan 07, 2010

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SOURCE: Incline goes up does not go down correctly;

replace incline motor

Posted on Aug 12, 2010

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SOURCE: The incline setting on my Proform 550 Epic View is

The incline adjustment is done this way in your machine: a motor is attached to the platform with a hinge; at its shaft is attached a worm screw; on it there's a threaded bushing which is attached to a lever situated on an rotating shaft - when the motor turns the bushing is moved up the worm screw which pushes on the lever which rotates so it lifts the platform
If you can hear the motor turning but nothing happens it means that this mechanism is faulty:
1 - the connection between the motor shaft and the screw has broken - fix it
2 - the friction in the bushing and the joints is too much for the motor - clean and oil thoroughly the entire mechanism
3 - the screw or the bushing are damaged - replace them.
Unfortunately finding replacement part will be difficult -this is an older model that is no longer in production.

Posted on Feb 15, 2011

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SOURCE: Nordictrack COmmercial 1500 console buttons don't work

11_17_2011_8_43_24_pm.gifsincerely. Please keep me in touch.

Posted on Nov 17, 2011

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Horizon Elite 5.3 treadmill blows JP2 fuse. Incline does not work, all other functions work even with fuse blown. Does not blow if I disconnect incline motor.

Great work! Another great point for treadmill servicers! Please be aware....inside a treadmill lift motor, there is a small potentiometer or pot, that watches the "throw" or position of the lift screw, which relates to the treadmill incline. These lift motors have a sheath or "nut" on the screw that MUST be set properly at the ZERO degree mark of the deck, for proper operation from zero elevation to 12% or whatever it's uppermost incline is. This must be assembled correctly, or like in this case, that motor begins to "pinch" at one end of it's "throw" and the current will rise in the winding and blow a fuse, saving the lift from burning up. Nice job troubleshooting Thad!

Feb 05, 2016 | Horizon Exercise & Fitness

1 Answer

Cybex 750T Treadmill

use the software calibration, and try again.
The Steps for Newer Style Console Calibration:
  1. Locate the calibration area on the rear or underside of the console (a hole, near the console's center, that goes through to the electronics board. (This hole should not have a screw in it.)
  2. Insert a pencil (eraser end), into the hole and feel around for the cal button (will click when pressed).
  3. Press the button 2 times (with the pencil eraser). The first click should show CL11 in the console, the second click should show CL21.
  4. If the process was done correctly, and CL21 appears in the console, you are in "calibration mode." The next few steps consists of pressing buttons on the console and observing settings. This will not require any other tools.
  5. Press ENTER. CL22 should display in the TIME window and (??) in the SPEED window.
  6. Press ENTER. CL23 should display in the TIME window and (??) in the SPEED window.
  7. Press ENTER. CL24 should display in the TIME window and (??) in the SPEED window.
  8. Press ENTER. CL25 should display in the TIME window and (??) in the SPEED window.
  9. Press ENTER. CL26 should display in the TIME window. You should then see the letter "E."
  10. Press ENTER. You should see "SS" or "55" in the console.
  11. Push the STOP/START button. For safety, at this point, you should step off, or be off, the treadmill.
  12. Push the ENTER button. The walking belt should start to move, accelerate to maximum speed, then stop on its own.
  13. When the belt stops, the incline should self test by raising to its highest incline position, then lowering back down to its lowest position.
  14. Once the incline test is complete, push the POWER button 2 times. The unit should shut off and the console should go completely blank. If this happens, the treadmill is done calibrating and is ready for use.
If the letter "F" appears in the SPEED or INCLINE window when the power button is pressed 2 times, the treadmill is indicating a failure somewhere either in the SPEED or INCLINE (depending on the window the "F" appeared in). Troubleshooting the failure would be the next step. The Calibration seq

God bless you

May 22, 2013 | Cybex 750T Legacy Commercial Treadmill

2 Answers

E7 error message

see this steps and fix it. God bless you


E7- 1) Alternative Elevation Motor

1)Cause: Elevation Motor not moving Solution:Check Elevation Motor connection

2)Cause: Elevation Elevation Motor screw binding Solution: Clean screw and lubricate

3)Cause: Elevation Motor Motor out of Range Solution: Check motor out of elevation

4)Cause: E-Motor Potentiometer: Solution: Replace Elevation Motor


Display Doesn't Light Up: a)Cause: On/Off switch Solution: Test unit is turned on b)Cause: Insufficient Power Source Solution: Plug dedicated120V, 20Amp Outlet

c) Cause: Line Cord Damaged Solution: Replace Line Cord

d)Cause: Fuse Solution: Check Fuse on MCB


Nov 27, 2012 | Exercise & Fitness

1 Answer

Proform crosswalk 397 will not incline

see the diagram, and RUN the software calibration for diagnose and troubleshooting.
lube the gear and racking from elevation motor, clean, and tigh any wires connectors:

Jun 29, 2012 | Proform Crosswalk 397 Treadmill

1 Answer

Incline not working

Dear Sir:
Please RUN the software calibration for diagnose, troubleshooting, and fix.

2) LUBE the deck belt, the proble is shut down because enough friction produce from worn deck. In order to protect the electronic system, the machine shut down.Proceed in accordint with the instruction manual.

3) The software c, will guide you what is wrong with the elevation motor.a)try to lube the motor gear b) adjust the potentiomente,c) tigh the connector wires from elevation motor.d) some machine has relais for up and down, clean the contacts.

See my personal TIPS for HELP.

sincerely. God bless you.

Apr 28, 2012 | Life Fitness Tr9500hr Next Generation...

1 Answer

Re: model cx455T cybex treadmill. has "SVC" on monitor, but still functions. 1) how do I get rid of the "SVC", and what does it mean?


Every 9,000 miles (14,500 km) the unit will show "SVC" on the display. This will continue until the service is performed and the service odometer is reset.
1. Determine mileage.
A. While in Dormant Mode enter Test Mode by pressing and holding the Heart Rate and Level keys simultaneously for five seconds.
B. Press the Dist key. DIST appears on the display. Record Mileage. NOTE: Once the unit exceeds 999 miles or kilometers the odometer will use both screens. Example:
12,805 miles or km would be displayed as 12 805 . NOTE: To exit Test Mode, press the Pause/Stop key .
Every 5,000 miles (8,000 km).
? Check running belt tension and tracking.
? Move treadmill and vacuum underneath..
? Lubricate elevation pivot points.
(Watch the videos for tentioning and lubricating treadmill belt.)

Aug 20, 2011 | Cybex International Exercise & Fitness

1 Answer

I have a cybex 300T and the screen says just "E" Can you help

it is the safety key magnet not in place correctly.. the reed switch cannot pick up the key in place. move the key around on the face of the console slightly.

Feb 21, 2010 | RTO Cybex 520T Remanufactured Treadmill

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