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The keyboard is not working on my windows 10 hp pavilion g6 laptop since updating it last night. Any ideas how I can fix it? many thanks in advance

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  • HP Master
  • 1,494 Answers

Hello G-nnnnnxx laptop of some kind....unstated.
we are not HP but can help see link below for real HP. support from HP actual.
you made and error there, not asking HP first how to update to windows 10,
there are 10,000 HP models of PC from 1986, now now
and only the most newest allow W10 , a fact of life.
there are many G6, the service tag on the bottom tells you
G6-12345us, like that, see that, that tells the helper what you really have. there.
rule 1, never listen to MS lies, (telling you it works.)
rule 2, ask HP , they made it and have the drivers and all that.

here are the 15 (yah 15) G6 models
ill guess the service tag said. g6-2300us
i then go here,
and see.
it shows w7 and w8 only supported
so why go to 10 with that fact stated here

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g6-2300-select-edition-notebook-pc-series/5366229/model/5366231

if lucky, the w8.1 drivers will work
but HP does not promise that,ever.

things to do (PnP) plug and pry
be internet connected, ARY YOU.
then device manager.
click keyboards there (RC) and pick update driver softeware now. plug and pray runs and does what.?
if that fails, try loading all. windows 8.1 file in the HP linked above
pray one works.,
see mouse-keyboard there, try that.
sp61882.exe (136.3 MB)
its only for 8.1 but might work. try it.

or go here and get same story.



amazing no? HP has a forum for there products.
one of the best in the world and best books of all.
HP has the best docs and service. that is why I buy them.
ask there.... (no w10 support is what it tells you)
that means all drivers, all HP custom drivers and HP apps.
in truth its hit and miss, on some apps.
https://h30434.www3.hp.com/

Posted on Aug 10, 2017

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SOURCE: keyboard does not work

If there is a lock feature, its probably on it as a function key. (maybe the F1, F2, etc keys?) Function keys are usually a different color and need to be used while pressing the Fn/Function key (could be called something else, just look for something other than shift/ctrl/alt/windows key).

Posted on Feb 27, 2009

Palmbeach
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SOURCE: touchpad won't scroll on hp pavilion zv5000 running windows xp

Hi Natasha

ZV5000
To get the scroll function working again, do the following and follow these directions exactly.

1. Click Start >Control Panel
2. Double click Mouse Icon
3. Click on Gestures tab
4. Place a Checkmark against Use Vertical Scrolling function and Use Vertical Scrolling function.
5. Click Apply > OK
6. Click the Setting button to adjust the scroll speed.

If you have tried the above and you couldn't see the "Gestures" tab, do the following.

Download the ALPS Touchpad Driver from the HP website >here< (if the link doesn't work, go to the HP website, find the ZV5000 and look for the ALPS Touchpad driver) and save it on your desktop.

Now uninstall the old drivers using Device Manager
1. Right Click on "My computer" and select Properties
2. Click on Hardware tab > Device Manager button.
3. Click on the + sign next to Mice and pointing devices.
4. Right Click on the Alps Pointing Device and select uninstall.
5. Double Click your new driver file that was saved on your desktop, to install it.
5. Restart the ZV5000. Windows will detect the hardware and will load the new drivers for it.

Check to see if the scroll function works. If not, do the following

1. Click Start >Control Panel
2. Double click Mouse Icon
3. Click on Gestures tab
4. Place a Checkmark against Use Vertical Scrolling function and Use Vertical Scrolling function.
5. Click Apply > OK
6. Click the Setting button to adjust the scroll speed.

If you have followed exactly what I have said here, the scroll function will work fine. Let me know how you go!

Best wishes

Posted on May 26, 2009

crok41
  • 621 Answers

SOURCE: windows update causing merc stealth keyboard to not work

Windows would have set a restore point b4 it installed this update. Take it back to before that date and when windows tries to update again have a look at what the updates are and untick the one for the keyboard. Microsoft doesnt alyaws get it right with updates

Posted on Dec 13, 2009

  • 1 Answer

SOURCE: how to update BIOS on my HP Pavilion zd8000 laptop

The problem is that HP does not have a BIOS update since the F.34 version dated10-2005. Does anybody have any experience with updating to a later/more recent BIOS of another HP Pavilion model laptop? It theoritically should work!!!

Posted on Jan 22, 2010

SOURCE: HP Pavilion dv6000 keyboard has stopped working.

Buy a replacement keyboard. They are very easy to replace.Very cheap price:http://www.notebook-parts.ca/black-hp-pavilion-dv6000-keyboard.html

Posted on Apr 13, 2012

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