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DYSON dc16 VAC HAS NON FLASHING RED LIGHT WHEN SWITCH IS HELD ON AND MOTOR DOES NOT RUN

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 389 Answers

SOURCE: Dyson DC16 Handheld Vacuum Cleaner Manual

Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
Please remember to rate this response. Thanks!

Posted on May 17, 2009

  • 1 Answer

SOURCE: i have a dyson dc16

it needs charging . and if the lights dont light when you put it in the charger somthing is wrong with charger or battery

Posted on Oct 24, 2010

HansPP
  • 2510 Answers

SOURCE: Have a Dyson DC16 -

After two years the batteries are probably no longer holding a charge and need to be replaced.

Posted on Feb 14, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: dyson dc16 battery not hold full charge, all three

    Hi there,

    If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.

    You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Oct 04, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: Dyson DC16 intermittently shuts off like others have said.

      Hi there,

      I'm sorry to hear you're having difficulties with your DC16. In order to establish which component is at fault, we'll need to run through some troubleshooting over the phone with you. Please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help resolve this issue - please have the machine to hand when you call.

      Best wishes,

      Jack
      Dyson Online Customer Support

      Posted on Jan 10, 2012

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      3 Answers

      My dyson shuts off after just a few seconds of run time.


      Make sure the charger is operating. Then if it is, look at a failed battery.

      Jan 13, 2015 | Dyson DC16 Root 6 Bagless Handheld...

      2 Answers

      No charge in Dyson, red light comes on instead


      Hi there,

      I'm sorry to hear you're having difficulty with your DC16. If the machine is displaying a red light, I'd encourage you to call us so we can run through some troubleshooting over the phone. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call.

      We'll look forward to hearing from you.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com/

      Jan 10, 2012 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      Won't charge. Red light come on for about 5mins then flashs red when i pull the trigger the red light comes on does not turn to green nothing works


      Hi Peter,

      I'm sorry to hear you're having difficulties with your DC16. From what you've described, it sounds as if the filter may not be correctly fitted - please follow the steps shown in our online support guide to resolve this:

      http://www.dyson.co.uk/support/help.asp?article=1519&product=DC16-SY-STD

      If you're still having issues after trying this, it's probably best if you get in touch with us directly, so one of our Helpline experts can run through some troubleshooting over the phone. You can call free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

      Kind regards,

      Jack
      Dyson Online Customer Support

      Nov 01, 2011 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      Handheld Dyson DC16 red charging lights come on for about 1/2 a minute then all lights go out


      Hi there,

      Sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We look forward to hearing from you.

      Kind regards,

      Jack
      Dyson Customer Service

      Aug 01, 2011 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      UNIT WILL ONLY RUN FOR FEW SECONDS THEN THE BOTTOM OF THE 3 LIGHTS WILL FLASH


      Hi there,

      I'm sorry to hear you're having difficulties with your DC16. A single flashing red light indicates that the battery needs to be recharged. When fully charged, all 3 LEDs should illuminate without flashing. However, if the red light continues to flash even after at least 3 hours recharging time, there may be a fault with the battery or charger assembly.

      Please get in touch with us directly - one of our experts will be happy to run through some troubleshooting over the phone with you to determine whether the battery or the charger requires replacement. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

      Kind regards,

      Jack
      Dyson Online Customer Support

      Jul 18, 2011 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      Dropped off countertop. Will not work now. I have bottom Red and two green lights flashing ??? I have had the battery on the charger< and had it tested. The battery is full charged but still will...


      There is a small magnet on the pre- filter that triggers a switch. Pull it apart and you'll see the magnet but the switch is behind plastic.. Make sure it is seated well against the motor unit.

      Jan 13, 2011 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      Red light flashing constantly on dc16 when on charge, used to just stay permantly red without flashing until it went green when charged up.


      I had a similar problem when I bought an after market 2Ah battery. Would stay solid red for a few seconds then flash red. I believe my problem was that the battery had gone into "sleep mode" I.e. it was discharged to the point that it "sleeps" in order to protect itself. So......I simply attached a domestic DC multi adapter to the terminals on the battery that are marked + and - (the 2 outside terminals on a DC16 Dyson battery). Switched on the DC adapter for around 10mins and this was enough to "wake" the battery. It now charges as normal attached to the DC16 in the Dyson charge mount.

      For a pretty in depth article on lithium battery sleep have a look at this:
      http://batteryuniversity.com/learn/article/low_voltage_cut_off

      Oct 29, 2010 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      When I push the power button on my dc16 animal nothing turns on but a little red light by the red switch.


      Hey Josh. According to the manual I found at this URL:
      http://media.dyson.com/downloads/us/floorcare/manuals/dc16_opmanual_usa.pdf
      the red light that comes on when you try to use the unit indicates that the battery is fully discharged. When you plug the unit in to charge it, the same red light should be blinking to indicate the battery is in the process of charging.
      Take a look at this and let me know if you are still having issues with the unit running, as there might be a problem with the wiring from the battery to the motor.
      Paul

      Sep 18, 2010 | Dyson DC16 Animal Bagless Handheld...

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