Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
>the error says it, what you need to do is check if the faceplate the plastic thing which covers the printer buttons is attached firmly.pry open the side of it rmove the faceplate then attched it back again.
Posted on Sep 25, 2009
How are you connecting to the printer (over the network or a direct USB connection)? If you are using a USB connection, try a new cable or plugging into a different USB port. If you use a USB hub, try a direct connection.
If you are using a network connection, check if your firewall is blocking the connection. Also check that the router (or switch) didn't dropped the network connection and didn't re-synch with the printer (or worse changed the IP address of the printer).
I hope this helps.
Posted on Apr 19, 2010
I have seen alot of problem/posts concerning HP AIO's and software issues. Typically some of the functions won't work or not recognized by solution center. Try a complete uninstall of all associated printer software, run registry cleaner if you have it, restart, then try completely uninstalling your Antivirus/firewall software. I have seen that just disabling Antivirus/firewall still causes faulty installations. Now, reinstall your printer software/drivers and connect cables only when told to do so. Some reason the AV/FW software blocks some of the AIO's apps from completely installing.
Hope this works...Good Luck!
Posted on Jun 12, 2010
Use the disk that came with the printer and install the software in both the computers based on the os installed in the individual computers, ping the ip address of the printer from both the computers, and then test for the functionality
Posted on Aug 18, 2010
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