Question about HP PSC 2175 All-In-One InkJet Printer

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Print align cartridges is displayed. It prints the page and says alignment cancelled. Then print align cartridges again. I've changed toner before and this never happened. Can't get rid of this message or use printer.

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  • Anonymous Mar 29, 2014

    get rid of message print cartridge not supported

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Alignment procedure is two stage.First you get the test print/Self test.Then put it in scan and press scan button.It will do the process.
It is necessary whenever change the cartridge.

Posted on Jul 23, 2012

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ALL cartridges must have ink to complete the alignment.

Posted on Jul 28, 2009

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My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I purchased my c4600 printer about 4mths ago and i have just replaced the ink cartriges and it keeps telling me to realighn cartriges how do ido that it is the first time i have needed to change them i...


Here's a support article taken from the HP website regarding alignment of print cartridges. Hope this helps.
Introduction This document provides steps to align print cartridges using the All-in-One control panel or the computer. The appearance of the product varies by model. Aligning print cartridges Follow one of these methods to align print cartridges. NOTE: If the same print cartridge is removed and reinstalled, the product will not prompt to align the print cartridges. The product remembers the alignment values for that print cartridge, so there is no need to realign the print cartridges. Method one: Print an alignment page using the All-in-One control panel When a new cartridge is installed, the product aligns the cartridge. The cartridges can also be aligned any time after you install the software. Aligning the cartridges helps ensure high quality output. Follow the steps to align newly installed cartridges.
  1. When prompted, make sure plain white letter or A4 paper is loaded in the input tray.
  2. Press the button next to OK on the control panel display. The product prints an alignment page. Figure 1: Alignment pagec01369744.gif
  3. Place the alignment page print-side down on the right front corner of the glass. Figure 2: Position the alignment pagec01369745.gif
  4. Press the button next to OK on the control panel display. When the On button stops flashing, the alignment is complete. Remove the page and recycle or discard it.
Method two: Print an alignment page using the computer Follow these steps to align the cartridges from the HP Photosmart software.
  1. Double-click the HP Digital Imaging Monitor icon (c01367004.gif ) on the lower right side of the Windows taskbar. The HP Solution Center displays.
  2. In the HP Solution Center, click Settings . Then click Printer Toolbox . The printer Toolbox displays.
  3. Click the Device Services tab.
  4. Click Align the Print Cartridges .
  5. When prompted, make sure plain white letter or A4 paper is loaded in the input tray.
  6. Press the button next to OK on the control panel display. The product prints an alignment page. Figure 3: Printing an alignment pagec01369744.gif
  7. Place the alignment page print-side down on the right front corner of the glass. Figure 4: Positioning the alignment pagec01369745.gif
  8. Press the button next to OK on the control panel display. When the On button stops flashing, the alignment is complete. Remove the page and recycle or discard it.

Apr 19, 2011 | HP Office Equipment & Supplies

1 Answer

I changed the ink cartrige,it keeps saying alignment cancelled and the copy button keeps flashing - when i open it up the ink cartrige wont slide back out it seems stuck.


The printer needs to be aligned and it wasn't done after changing the catridge so it does not want to continue. Have you tried pushing the flashing copy button to print another alignment page? Do you know how to align the printer?

After changing a cartridge the printer wants to print an alignment page to make sure that it prints correctly. Some printers have you print a page and they auto align themselves. Others cue you to print the alignment page which has a picture or other graphics that are in specific places and then it instructs you to insert the alignment page face down and press "ok". The printer scans the alignment page and configures the print heads to set up by the marks. It uses the alignment page as a map of where the print should be on the paper.

Try unplugging the printer from the power supply and wait about 30 seconds. Then plug it back in and turn it on. The display should say "print alignment page". Choose yes or confirm to continue. Your printer will either print the page and align itself, or print the page and tell you to insert it and continue. Either way follow the prompts and complete the alignment process in order to continue printing as normal.

If you are unable to get the printer to reset and start the alignment procedure over again, please advise and I will help you solve this problem.

Nov 06, 2010 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Replaced ink cartlidge and now wont print


After replacing the ink cartridge you should print the alignment page to work product perfectly.
Follow the below instructions to print alignment page:

  1. Turn on the HP PSC 1200 or 1300 series product.
  2. Disconnect the USB cable from the all-in-one.
  3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
    1. Press and hold Cancel .
    2. While holding Cancel , press On .
    3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
    4. Press Cancel again.
    5. Press Copies .
    6. Press Paper Type .
    7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
  4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
  5. Reconnect the USB cable.


If the issue still persists, perform semifull reset by following the below instructions

  1. Unplug the power cord from the wall outlet.
  2. Unplug the power cord from the back of the all-in-one.
  3. Wait 30 seconds and plug the power cord back into the wall outlet.
  4. Plug the power cord to the back of the all-in-one.
  5. When the lights begin to flash, press and hold the On/Resume and Number of Copies Buttons.
  6. When only the On/Resume light is flashing, release the buttons.
  7. When the On/Resume light is steady, the reset is complete.




Oct 12, 2009 | HP PSC 1350 All-In-One Thermal Printer

2 Answers

HP 2210, screen says to press enter to aling cartridges


Once you replace a cartridge on a 2210 ya page prints and you must put that page on the scanner window and then press enter. Your computer will go through a calibration to align the print head. once this is done you can throw away the paper and printing will be normal

May 27, 2009 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Printer keeps showing : Press enter to align cartridges. After doing this it then prints out an alignment page and shows: Alignment failed please: Press enter Alignment failed. This goes on and on. I have...


I have found that if I put in an old aligned page the printer reads it as and the alignment is accepted. As for the cancelled message being in the window, I have had this problem too. I've ignored it and selected the copy button and it took the command. The only problem with hitting cancel is that you cannot turn off your printer. Every time you do you have to repeat the aligning and cancellation process.

May 02, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

How do I get a alingment test


HP PSC 1200 and 1300 series:
  1. Turn on the HP PSC 1200 or 1300 series product.
  2. Disconnect the USB cable from the all-in-one.
  3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
    1. Press and hold Cancel .
    2. While holding Cancel , press On .
    3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
    4. Press Cancel again.
    5. Press Copies .
    6. Press Paper Type .
    7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
  4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
  5. Reconnect the USB cable.

Jan 14, 2009 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Actually for a HP deskjet 990cxi


Alignment:

1. Turn on the HP DeskJet.
2. Disconnect the USB cable from the all-in-one.
3. Press the sequence of front panel buttons below to start the print cartridge alignment process.
The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
1. Press and hold Cancel .
2. While holding Cancel , press On .
3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
4. Press Cancel again.
5. Press Copies .
6. Press Paper Type .
7. Press Color Start Copy .
The alignment page will begin printing.
If the alignment page does not print, repeat the button-press sequence in this step.
4. When the alignment page has printed, place the page face down on the scanner glass and press Scan .
The alignment is complete when the On light stops blinking.
5. Reconnect the USB cable.

Jun 03, 2008 | HP DeskJet 940c InkJet Printer

2 Answers

Aligning printer after new ink cartridge inserted


SOLUTION: Start the cartridge alignment by performing a series of button presses from the front panel of the product.
  • HP PSC 1200 and 1300 series:
    1. Turn on the HP PSC 1200 or 1300 series product.
    2. Disconnect the USB cable from the all-in-one.
    3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
      1. Press and hold Cancel .
      2. While holding Cancel , press On .
      3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
      4. Press Cancel again.
      5. Press Copies .
      6. Press Paper Type .
      7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
    4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
    5. Reconnect the USB cable.
CAUSE: This can occur if the cartridge alignment is canceled or times out without a valid print cartridge alignment stored in memory.

Oct 29, 2007 | HP PSC 1350v All-In-One InkJet Printer

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