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Have an HPofficepro 8620. When trying to print the paper won't feed from the tray. Says paper jam and there is no paper anywherecthatcwe can see.

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  • 97 Answers

On my HP (Not an 8620) there was a part on the back of the printer that I had to remove to get to the jammed paper that I couldn't see. I believe it just had two push-in latches. Hope it helps.

Posted on Aug 10, 2017

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: paper jams

check the feed roll

Posted on Oct 05, 2007

jyvibar
  • 148 Answers

SOURCE: paper feed/jamming problem

suggest you bring your orinter to the nearest authorised repair center. There might be parts to be replace

Posted on Mar 23, 2008

  • 3422 Answers

SOURCE: hp psc 1315 paper jam

Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Posted on Jun 18, 2008

Joed911
  • 4338 Answers

SOURCE: HP paper jam

That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

Please remember to rate all users who assist you for free :)



Posted on Oct 01, 2008

  • 1 Answer

SOURCE: paper does not feed into lexmark X5470 all in one printer

feeding problems
not take apaper
not feed a paper

hey im tuval from israel,
first of all im sorry about my english :)
and now to the point.......
look, if you know where the feeding wheel its good (like elastic material over this wheel) , now take a"nail cleaner" (aceton)
and clean this wheel (the elastic thing), i did thet and the problem is gone!!!
after the cleanning send 15-20 empty doc to print (remember - empty, dont use you ink - you dont have to - save money), if all the paper is out from the printer,
you fix that.

i hope i help you.
tuval.
vaadk3@netvision.net.il
hope fore replay.... :)

Posted on Jun 20, 2009

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1 Answer

Fix repeated paper jams on Lexmark 901 Pro


If you are getting a jam and there is no paper visible then a likely cause is a false jam that is caused when the paper is not picked up from the tray at the start of printing. Send a print job and listen closely. If you can hear the pickup rollers turning but no paper is being pulled into the printer then either the rollers are dirty or are worn and need to be replaced. Trying printing from a different tray or the manual feed tray to eliminate a fault with a different component on the printer.

Oct 14, 2014 | Lexmark X Office Equipment & Supplies

1 Answer

Canon Inkjet, Not Printing?


Hi Rosa,
There was a paper jam and you cleared the jam, however you missed out to do one other thing. Cleaning the Rollers.

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

1.Make sure that the power is turned on, and remove any paper from the Rear Tray.

2.Open the Paper Output Tray gently, and open the Output Tray Extension.

3.Clean the Paper Feed Roller without paper.

(1) Press the g0081065_tcm14-774017.jpg (Maintenance) button repeatedly until b appears.

g0081066_tcm14-774018.png
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.

4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.


This should fix the issue
Regards,Suhail

Nov 03, 2011 | Canon PIXMA MP495 InkJet Printer

1 Answer

We have a Ricoh Aficio CL3500N and every time we print the paper jams and we get the "Remove Misfeed A: Internal Path". I remove the jam and when it tries to print again we get the same thing,...


There may be an obstruction inside the printer. Try this....remove the paper from the paper tray and put paper in the handfeed tray (front of the machine) If it feeds from that tray it means that the feed rollers in the bottom cassette are worn.

Dec 17, 2010 | Ricoh Aficio CL3500N Laser Printer

1 Answer

Printer error shows paper jam at paper tray and printer stops after printing 3 or 4 pages. I open and close the top access and printing resumes for 3 or 4 more pages...stops and shows paper jam at feed...


Try two things:

Fan the paper before placing in the tray.

Raise the humidity in the room to at least 40% to avoid electrostatic sticking of the paper. Store paper in 40% humidity area.

Dec 16, 2009 | Konica Minolta magicolor 2400 Laser...

2 Answers

While printing with OKI C5600 very often error message pops up about jammed paper though no REAL jam happened. To solve I just open and close paper tray and front door. JAM PAPER error is real pain if...


Have you tried cleaning the paper feed roller(s)? Either soap & water OR isopropyl alchohol with a cotton ball will do, just make sure the rollers are dry before trying to print again, otherwise damage to imaging unit (drum/toner unit) could occurr. If the printer doesn't feed in the first place, the printer thinks it has a jammed paper, thus opening paper tray and front cover resets misfeed/ jam condition. Let me know your progress....Tim

Oct 24, 2009 | OKI C5500n Printer

1 Answer

When printing paper continues to jam.


  1. Take out paper tray 1.
  2. Remove any jammed sheets of paper you find there.
  3. Once you have done this, reinstall the paper tray and try printing again.
    Note: You may receive a message informing you that another sheet of paper is jammed elsewhere in the printer. If so, please open the front door and remove the toner cartridge. Also open the rear door of the printer (and the duplex option if a duplex unit is installed). Remove any and all jammed sheets of paper you find. Then try printing again.
  4. If the printer jams again with a 241 Paper Jam error message, look to see if it has tried to feed a sheet of paper out of the tray.

Dec 16, 2008 | Office Equipment & Supplies

1 Answer

I can only print by manually feeding in each page -HP 4MV Printer


Good old 4MV.
paper jam is just the way the printer i stelling you "something" wrong with paper feed".
you need to locate a "4MV repair kit" , they are not cheap. but, if you wan to keep the printer, it is worth it.
http://www.fixyourownprinter.com/kits/hp/K78 cost of the ket is $50
includes Instruction CD rollers, and other repairable parts.

Dec 15, 2008 | HP LaserJet 4mv Printer

1 Answer

Hp psc 1315 paper jam


Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Jun 18, 2008 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

False Paper Jam Error


Make sure the paper tray guides are set against the paper more likely to be the back guide not pushing the paper to the front of the tray. If you have the guides set correctly then place one sheet of paper in the tray and blot some methylated spirits on the leading edge along the page width and close the tray and try printing something.

You will have a jam repeat process 3 or 4 times then open tray and remove paper. Where you soaked the spirits into the paper there should be a grubby mark where the feed roller has rubbed and cleaned. Wipe the tray dry and put fresh paper in then hopefully you will now be able to print. If you cannot then the likely thing is that the paper feed pickup spindle is broken and will need replacing.

Hope this helps you and please rate me
Thanks J

Dec 14, 2007 | HP LaserJet 2420 Printer

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