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My Vienna Superautomatica grinds beans and drops puck in place but no coffee comes out. Has been to the shop many times, 'O' ring replaced, been told it's the pump or the computer board. Ideas?

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Saeco Vienna superautomatica Machine

if you open the steamer, does it work correctly? and if u request hot water does it come out?
if not, then its the pump..

Posted on Dec 30, 2007

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  • 2039 Answers

SOURCE: saeco vienna superautomatica

oily coffee residue on the grinder prevent the bean from going down be carefull push coffee down in the grinder with anything except our finger by forcing coffee down will making expresso it should grind if it does remove the coffee cointainer little star screw driver after removing the container inside the grinder where the coffee go down you gonna see a steel piece the coffee goes down the slot remove the old coffee residue on that part clean it good with a tooth brusch or somrthing like that put back without old coffee stuck on the grinder you gonna see the coffee gonna go down in the feeder cheers and if it help you dont forget to rate this cheers

Posted on Jan 23, 2008

mirran
  • 515 Answers

SOURCE: after grinding no coffeee comes out

Hi,

If you open the steam knob and make a cup of water (the), can you get any water comes that way?

If not then i think you have calcium in the system.

If the grinder goes for long time it can be oily beans or if you get damp into the grinder.

Let me know if you need more help.

Best regards
/Mirran

Posted on Jan 29, 2009

EsWorld
  • 1618 Answers

SOURCE: Hot water

Grinds are too fine and or the coffee chute is clogged.

Posted on Mar 09, 2009

EsWorld
  • 1618 Answers

SOURCE: Our Saeco Vienna deluxe had a couple of problems:

What does the coffee produced taste like, is it bitter and watery, is there any creama on the espresso shot. Try adjusting the grind and the coffee level, maybe a little coarser.

Posted on Mar 26, 2009

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1 Answer

I have turned the grind knob all the way down, below 1.


Sounds like there is not enough coffee to make a solid puck. If you get crema, grind coarseness sounds ok. A finer grind will produce less coffee grounds for the puck and increases chance of clogging.
You may have to balance grind size with amount of crema to get solid puck.
Big problem with these is you want dark roast for espresso, but oil on beans clogs grinder. Are you using a dark roast? A medium roast works better in these. Or, can you increase the grind time? My Super-auto had a program option to increase time. But not in reg instructions. Got it from authorized repair facility.

May 04, 2016 | Saeco Vienna SuperAutomatica Coffee...

2 Answers

Why does it brew weak coffee?


can depends many factors, try to grind finer coffe powder and warm well the machine before starting to brew coffee. If the grinder does not make finer coffe powder then you must contact the service, check if blades are in place before calling them...

Jan 19, 2016 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

I just received a used Saeco Vienna SuperAutomatica and I can not get coffee to brew. Drive grounds are shot into discard bin


HI
You must have 2 knobs in the bean hopper, or the grinds are more like French Press (very large grinds) If yoou just have 2 knobs turn the small one towards the minus (-) a little, and see idf that helps. If you hqve very large grinds you grinder has seperated and needs to be replaced.

Oct 06, 2010 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

When the espresso is grinding, it appears to be grinding continuously and will then stop and the light will come on as if the hopper is empty, even when it is filled with coffee beans.


Turn the big knob in the bean hopper to the largest #. If it works, on the second try turn the knob back down to a #, higher that you had before, but only turn the knob when it is grinding.

Sep 11, 2010 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Our machine grinds coffee, but does nothing more, what to do?


Hi
Sounds like you have a blockage in you grind passage. Try removing the brew group. Then inside on the roof of the machine where the brew unit was setting there is a drop chute where the coffee is dropped into the brew unit. . From the left side of the drop chute pull down and back, and it will drop coffee. . This will clear an opening that relieves pressure on the passage. There is a passage inside the drop chute area that goes to the grinder. Vacuum it out. It will be on the right side of the drop chute.
Once that is cleared go to the bean hopper. There are 2 knobs in the bean hopper. Turn the large knob to the largest number. You can turn the knob to a larger number any time but it has to be grinding to turn to a smaller number. Now replace everything and make your coffee. Once you have made your coffee you can turn the knob back to a number that was higher than the one you had it on, but only when the grinder is running.

Jan 12, 2010 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Hot water


Grinds are too fine and or the coffee chute is clogged.

Feb 19, 2009 | Saeco Vienna SuperAutomatica Coffee...

2 Answers

Saeco Vienna grinding issue


Hi,

I think so, most problem with that the grinder grind to the lamp light up is damp in the grinder or oily beans.

if you have two adjustment knob in the bean hopper then the second problems can be the micro switch in the machine that have to be replaced.

Best regards
/Mirran

Nov 04, 2008 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Saeco vienna superautomatica


oily coffee residue on the grinder prevent the bean from going down be carefull push coffee down in the grinder with anything except our finger by forcing coffee down will making expresso it should grind if it does remove the coffee cointainer little star screw driver after removing the container inside the grinder where the coffee go down you gonna see a steel piece the coffee goes down the slot remove the old coffee residue on that part clean it good with a tooth brusch or somrthing like that put back without old coffee stuck on the grinder you gonna see the coffee gonna go down in the feeder cheers and if it help you dont forget to rate this cheers

Jan 23, 2008 | Saeco Vienna SuperAutomatica Coffee...

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