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Changing a greeting on the Directory Tree for Nortel Networks T7316

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Template for T7316 Phones

Go here, http://support.nortel.com/go/main.jsp?cscat=SWDETAIL&SoftwareOID=147467, and download the Desktop Assistant. It will allow you to create custom labels for that particular phone and a few others in the 7000 series.

Posted on Jan 07, 2009

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SOURCE: How to change time on my T7316E Nortel phone

Step 1
Press the FEATURE key followed by **8463
Password Retry Step 2
Press 266344 on the dial pad buttons to enter the DEFAULT password. Your password MAY BE DIFFERENT! The display will show the following options:
Hour: 01 Next Change Step 3
Select CHANGE - the display will show the following options:
Hour: __ Cancl Step 4
Use the dial pad buttons to enter the hour. You must use two digits for all hours (i.e. "08" for 8 o'clock). You will be prompted to enter AM or PM. Select CHANGE and OK to choose PM. AM OK Change Step 5
After you have entered the hours, select NEXT. The display will show minutes as 00. Use the dial pad buttons to enter the minutes. If you are just changing the time, press the RELEASE (RLS) button to end your session. The time will be changed and the date will remain the same.
If you want to change the date, select NEXT.
Minutes: 00 Next Change Step 6
The display will show 99 as the year. Using two digits, enter the year using the dial pad buttons (i.e. "05" for 2005).
Select NEXT, and repeat to change the month and the day.

Year: 99 Next Change Step 7
Once you have entered the day, press the RELEASE (RLS) key to end your session. This will save the changed time and date.

Posted on Mar 12, 2009

  • 9 Answers

SOURCE: I have a Nortel T7208 can't change main greeting

to change the main greeting you need to get into admin programing F983 your also going to need a 7310 or 7324 or a T7316. You have to use the buttons under the LCD screen to navigate after getting into admin press AA
Press GRTG
Press GRTG again
and usually 1 is set for day
and 2 is set for night
press 1 then ok
Press REC.
Hope this helps

Posted on May 21, 2009

  • 9 Answers

SOURCE: how to remove the old corporate greeting in T7316 Nortel?

Press Feature 983 enter admin password
press AA
press Grtg
press Grtg again
press 1 then ok.
Greeting 1 is usually for day and 2 is usually for night depending on the tech who set it up.

Posted on May 22, 2009

consultel1
  • 860 Answers

SOURCE: How do you change names on a Nortel T7316 phone?

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

Posted on May 07, 2010

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We have a Nortel T7316E and I am trying to access the Auto Attendant via the CCR Tree to change the second greeting after our main greeting. For Example: When calls come in and the AA picks up there is a...


Choose Other, CCR, ADMIN, Enter 1 for CCR tree one and when the option for "Path" appears press 0 and you will have the option to record. I believe there is an option for "More" which you select and play the greeting if not you can choose rec and the option to play the current greeting will be on the screen.

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How do I change voicemail greeting on Nortel Model T7316 phone?


feature 981
enter password
listen for promt to change greeting.

for main greeting

press feature 983
if 3 digit extensions enter 1020000 if 2 digit extensions enter 120000

press AA
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press 1
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press ok to end recording
press ok

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1 Answer

No one in my work place knows how to work our phones. We use Nortel Networks T7316, it doesn't help that they don't make this model anymore :/. I was put in charge on setting everything up which i've done...


The feature your looking for is custom call routing(CCR). If your using 4 digit DN's then you probably have larger office environment which I'm not sure that a CCR tree will handle efficently. To build your CCR tree, enter into voicemail admin programming, press the OTHR soft key, then the CCR soft key ehn the ADMIN key
enter in a CCR tree number, then press build At this point you would enter in the number of the path you want to build and what it will do. ex. path 1 means when I press 1 on the dialpad I want it to call Mary's extension(transfer, internal, ext 2221) When your finished building your paths you'll need to save your tree.then you'll need to enable the CCR tree under AA,TABLE, Grtg Table:1, then press next til you see CCR tree: none. Press the CHNG soft key then 1 on the dialpad and ok. That will enable CCR tree 1 to work in greeting table 1. Theres a large section dedicated to building and changing CCR trees in the Nortel voicemail manuals so don't be discouraged if you don't get it on your first try. good luck

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T7316 Change recording of Company Directory


To re-record the main greeting on most Nortel voicemails, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

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3 Answers

Forwarding Calls to Outside # for Nortel T7316


You can set divert for the calls to another number. Do check for the call settings and activate the divert based on situation like.. When busy. Not reachable.

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1 Answer

I have a Nortel T7208 can't change main greeting


to change the main greeting you need to get into admin programing F983 your also going to need a 7310 or 7324 or a T7316. You have to use the buttons under the LCD screen to navigate after getting into admin press AA
Press GRTG
Press GRTG again
and usually 1 is set for day
and 2 is set for night
press 1 then ok
Press REC.
Hope this helps

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1 Answer

How to remove the old corporate greeting in T7316 Nortel?


Press Feature 983 enter admin password
press AA
press Grtg
press Grtg again
press 1 then ok.
Greeting 1 is usually for day and 2 is usually for night depending on the tech who set it up.

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1 Answer

Changing names on Extensions


Press "Feature **ADMIN", go to NAMES, Then go to Sets, and from their its just like texting

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