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Posted on Jan 02, 2017
Turn the water off at the faucet, remove the handle and the retaining nut that is apart of the trim. You will see where you can use a wrench to remove it. The ball assembly will come right out and you can replace the washers right below it. Put it back together and if needed, tighten the tension ring that is on the retaining nut (usually grey or white in color) so it won't leak water around the ball stem. Good luck.
Posted on Apr 03, 2009
Yes it is fixable and easy.To save you time because I belive you will be needing a new part from Moen I am sending you this easy link to quickly resolve your issue. Just be sure to tell Moen you are original owner of faucet and all parts are lifetime free including shipping. Go Moen!!!
Thanks and Please Rate jj505
Posted on Apr 06, 2009
It needs a new cartridge. Moen gaurantees most of their products for life, so if you have the original instructions check for contact info. They'll send you a new cartridge for $0.00
Posted on Jan 14, 2010
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