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Remote not working on sound dock i have to unplug to turn it on and off

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I have an iPod Touch 4 with iOS version 4.1 It has been working flawlessly for 2+ months. Today when I shut my B&W off (while the iPod was docked), I got the flashing red light. I unplugged the...


these all relate to the power supply, sometimes when the board is faulty the aux works fine, the red light flashing may only occur when the ipod is connected, but it is all part of the same known problem. contact seller or b and w service, they should fix it.

Nov 01, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My remote doesn't work. I put in a new battery; still doesn't work. Bought a new one from Bose.com, new one doesn't work. Am I doing something wrong? Do I need to reprogram or reset the Sounddock?


Had the same problem. I resolved it by removing my iPod from the dock and unplugging the SoundDock. I waited a few seconds and plugged the SoundDock back in. I then placed my iPod back into the dock.


I played a song and tried to use the right/skip button to skip to the next song. At first it didn't work. Then, I held the right button down for a few seconds. After that, all buttons worked just fine.


I hope this works for you. In case it doesn't, here is what the user manual says:


• Remove your iPod from the dock, wait five seconds, then firmly reseat the iPod in the dock.
• Try the remote from a different location. If it works there, check for interference from bright room lights or sunlight. Wipe off the small lens on the front end of the remote with a clean, dry cloth.


• Make sure there is a clear pathway between the remote lens and your SoundDock system.


• Remove and reinsert the battery as shown on page 6.


• Replace the remote control battery as shown on page 6.

Apr 22, 2010 | Bose SoundDock® (Black) Docking Station...

1 Answer

Ipod docks to philips sound bar, but produces no sound...


Check the iPod dock connector for dust or pocket-lint. Use compressed air to blow it out if there's debris in there.

Then check the sound bar's connector to make sure the universal dock connector is clean and doesn't have any damage to the connector.

Jan 14, 2010 | Philips SoundBar DVD Home Theater with...

6 Answers

Bose Sound Dock remote control - only volume works


My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
None of the other buttons work.
If you've found a solution, please post it here.

Oct 03, 2009 | Bose SoundDock® (Black) Docking Station...

1 Answer

LAP TOP WILL NOT WORK WHEN PLUGGGED INTO DOCK. tHE POINTER FREEZES WITH THE REMOTE AND ALL FUNCTIONS TO LAPTOP USULLY FREEZE. MY 1.44 MEG FLOOOPY AND MY POINTER WILL WORKSOMETIMES WORK UT iF i UNPLUGGED...


unplug everything from the docking station, and press and hold the power button for about 15 seconds. Afterwards, plug in only the power and the monitor to the docking station and dock the laptop (make sure the laptop is turned off before docking and turn on after docking). If you still have issues it could still be hardware or software at this point. If you do not have issues, plug in one thing at a time to the docking station (mouse, keyboard, ect.) and restart the laptop each time until the problem starts again. this is how you will know if a device in the DS is causing the issue. if your monitor is vga (port on back of docking station where monitor is plugged into is blue) try plugging it directly into the laptop. also try plugging in the keyboard and mouse directly into the laptop (if they are usb) and anything else you may have plugged into the DS. This will be a better way of testing your devices. If all devices work fine, i would say that it could be more of a hardware issue with your DS.

Jul 22, 2009 | Dell Latitude C600 Notebook

2 Answers

My bose dock has power but no sound the remote dont work but it charges the ipod wot can be wrong


i spoke with bose tech support today because my docking system had no sound...everything else was fine, but no sound. they told me to take the battery pack off of the back, then reset my ipod by holding down the center button at the same time as the menu button for about 5 seconds (the apple icon will display), then reconnect the battery pack to the back of the dock and retry. it worked! good luck.

Jul 07, 2009 | Bose SoundDock® (Black) Docking Station...

2 Answers

JBL Radial Remote stopped working.New battery replaced no avail.


Turn on the JBL with the ipod in place, turn off at the mains plug, turn back on, turn on your JBL and the remote should work.

Jan 12, 2009 | JBL (JBLRADIALWHT) Speaker System, Docking...

1 Answer

Mx 3000 universal lcd remote


There are 4 reasons why your unit is behaving this way:
1. Charger is the problem.
2. The docking station is the broken.
3. The battery is broken or not accepting charge.
4. The actual unit is the problem.
It is very hard to tell which one is causing this to happen.
Let us do some troubleshooting first:
1. Plug your charger in an A/C outlet and make sure the red power light (left) is lit, otherwise the charger or the docking station is broken.
2. You can test the charger with a multimeter. Unplug the charger from the docking station and measure the voltage across the outside and inside, it should register more than 5 volts DC. If there is a 5Volt DC the docking station is the problem otherwise the charger is broken.
3. If the red power light is lit and the status light (right) is lit too, your docking station is broken.
4. If the red power light is lit, dock the unit into the charger, the status light (left) should turn red when your battery is accepting charge or turn blue when your battery is fully charged.
5. If the status light will not lit at all (while the red power light is on), tap the screen while the unit is docked on the charger. If the unit will become alive, you need a new battery otherwise you need a new unit.

12 hours is very long time to charge, the status light should turn to blue in less than 2 hours especially for a new battery.

Aug 29, 2008 | Universal Remote Control MX-3000 LCD...

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