Question about Dyson Vacuums
The red clip on the filter inside the ball is hitting the ball on roatation. the filter id dead, dont wash just fit a new one every 2-3 years, this is caused buy customers overfilling the bin. empty more often
Posted on Aug 24, 2017
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
check to see if the belt is broken or loose and have a technician look at the clutch to see if its burnt out.
Posted on Oct 23, 2009
Testimonial: "it was somethimg simple, the wheels were'nt releasing. thank you. Bruce"
Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.
Posted on Apr 18, 2010
Hi its Darran at Dyson.
It may be that the brush bar needs to be re-set. To do this, switch the machine off, press the brush bar on/off button once and then switch the machine back on. When lowered into the vacuuming position, the brush bar should start turning.
If it doesn't, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
Two things you can do.
1- Remove the brush as if you were going to change the drive belt for it.
Clean the brush as best you can and spray some WD40 on the hard rubber/plastic
pieces at both ends of the brush. Rotate the pieces to work the WD40 into the space
between the pieces and the brush axle.
2- If you have one available, as long as the brush is off, change the belt.
This should get your unit back in operation. If you find this solution helpful, I would appreciate a Thumbs Up from you. Thank you. Paul
Posted on Oct 08, 2010
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