Question about Cuisinart DGB-500 Coffee Maker

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Because the tracks get gummy from coffee, the filter basket door sticks. Trying to pry it open, I broke the bottom corner of the cover. Cuisinart does not sell replacements for this - Does anyone have an old coffeemaker they want to sell that part to me? It is a DGB 500, black. Any color will do at this point... Thanks!

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Check appliancefactoryparts.com or appliancefactorypro.com

Posted on Jul 28, 2009

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Hello 1pro8vo2,
This is a common problem with Cuisinarts and is fixable.
I am most familiar with the DCC-1200, but you may be able to solve the problem. The may be an indication that something is plugged up. Open the top of the unit and in one of the corners you should find a water filter stick or column that is removable. Pull it out and open it up to clean out the clogged up carbon filter in there. (You can later buy a new filter on Amazon.) Clean out the debris from the bottom of the cavity. Replace the stick into the cavity once cleaned. Now it's time to run through a solution of 2 parts water and 1 part vinegar. Do this once or twice with fresh solutions, then with a pot of fresh water. When the filter stick is plugged up the sensor says its time to clean it or shuts the unit down, but most people don't know about this fix. I hope this is helpful to you, evc. Positive feedback is appreciated. Good luck. NormanZ

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The spring can be replaced if you can get a new one - however it does take a lot of patience to get it aligned properly. I have purposely disassembled my 500 to clean out the tracks and basket latch and have successfully reassembled. In fact, right now I'm waiting for the coffee to finish to enjoy a fresh cup (although, all be told, at this point I'd rather go grab a beer! ;-) ) The trick with replacing the spring is that it has two different ends - one with a hook that is horizontal to the coil of the spring; the other hook perpendicular to the coil. The horizontal hook goes around the back peg of the latch lever, with this leg being against the bottom side of the lever. The other hook is used to maintain the tension and is placed against the side body of the sliding shelf. When placing the spring into place the angle of separation between the two legs is approximately 15 degrees - note: the legs do NOT overlap (ie, go past each other - they maintain their respective sides). The trick that I learned was to continue to apply downward force on the latch lever, thus forcing the retension peg to be as fully exposed as possible. This reduces the very frustrating occurrence of the spring slipping off the peg when you try to reinstall the cover. BTW, we've had this grinder/brewer for many years and thoroughly enjoy it - except for when the tracks gunk up & the basket spits out in the middle of brewing.....

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try this site [ nelson appliance dot com] they have parts for just about any kitchen appliance. they may have an exploded diagram for it or can steer you in the right direction for one. try the cuisinart site. cuisinart is in champlain ny.

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