Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Refrigerator does not get cold - GE side by side

I have a side by side GE refrigerator. The freezer and vegetable sections work fine. However, the refrigerator section does not get cold.

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I realize this is an old post but information is always helpful if it is correct. I have a GE Model TFX22ZRB, Main tools needed are a refridgerator thermometer, a cheap multimeter, 1/4" hex driver, phillip screwdriver and regular blade scewdriver, above all, alow time for tempeture change when measuring tempeture. The freezer is running at -8 degrees C or aproximately 28 degrees F. I don't care about 1 or 2 degrees at this point in the freezer, the defrost system is working ok, The freezer is cold enough. The fresh food section is running at 48 degrees F, the damper is wide open between the freezer and cold food section, I manually removed the damper door and controls since I am only interested in seeing if I can drive the fresh food section colder. Looks like the fresh food thermostate controls the compressor and not the damper to shut off the cooling process when the tempeture gets cold enough. Since the fresh food section does not get cold enough (this should be in the uppers 30s F) there is no need to move the fresh food thermostate out of the normal range setting (mid point in my case) with the operator control. Defrost heaters ok, this unit uses 2 heaters hooked in series with a evaporator coil thermostate also in series with the heaters. Heaters aproximately 25 ohms total risistance, coil thermostate open at room temp and closed when below 32 degrees. Only other item in circuit is the defrost timer, this can be manually advance to open and close the defrost circuit, in my case, when in the defrost mode, the evaporator fan stops and the heaters heat up. The defrost timer in my case has a 12-16 hour cycle time and a 30 min defrost time, so in a 24 hour period I may get only one defrost cycle. One item of importance. make sure something has not fallen in the lower back or the fresh food section of the refridgerator to block the air flow return, this will effect the coo;ing process. Now with the damper wide open, the defrost circuit working ok I am going to look at the evaporator fan itself for speed, shifted blades or the air circulation between the freezer and the fresh food section, I have cleaned the condenser coils but I am leaving the condensor and compressor out of the equation since the freezer is cold enough but at this point I am considering the possibility, I may need to replace the fridge if the compressor is not working to par.

Posted on Sep 18, 2012

  • Richard Dale
    Richard Dale Sep 18, 2012

    The freezer is now at 9 degrees f, and the fridge is at 38 degrees f, I got lucky, everything is cool

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In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.

The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.

Posted on Jul 28, 2009

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1 Answer

PSC23NSTESS FREEZING VEGTABLES


Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
  • If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents (Side by Side models only).
  • The fresh food control should be at the normal setting of 5.
Freezer on Top Models
First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
  • If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are not set high enough. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls up one notch.

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Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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Check for frost on the back wall of the freezer section. If no frost buildup is noted check that the condenser under the refrigerator behind a removable panel in back is clean and that the fan there operates when the compressor runs.

If you have frost buildup in the freezer section on the back wall you have a defrost system problem. These problems are not related to the cleaning ladies work unless some paper or other item may be stopping the fan from turning.

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